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Membership Forum

Membership Forum. PRESENTORS. Maureen Wesley Detroit Chapter NCCS President Cheryle Mackie Stuart Chapter NCCS Vice President Membership Ellen O’Brien Pittsburgh Chapter NCCS Vice President Program. Membership Recruitment Membership Engagement Membership Recognition.

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Membership Forum

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  1. Membership Forum

  2. PRESENTORS Maureen Wesley Detroit Chapter NCCS President Cheryle Mackie Stuart Chapter NCCS Vice President Membership Ellen O’Brien Pittsburgh Chapter NCCS Vice President Program

  3. Membership RecruitmentMembership EngagementMembership Recognition

  4. Membership Recruitment Questions your Chapter may want to ask before you begin: • Why do individuals volunteer? • What type of individual does your chapter want to attract? • What type of individual is attracted to your chapter?

  5. Why do individuals volunteer? There are literally hundreds of reasons: • To donate their skills to help someone • To make new friends • To be challenged • To feel good • To have fun Just to name a few….

  6. ALWAYS REMEMBER VOLUNTEERING IS A FREE TIME ACTIVITY What are the benefits of Membership in your chapter?

  7. TWO QUESTIONS THAT ARE INTER-RELATED • What type of individual does your Chapter want to attract? • What type of individual is presently attracted to your Chapter?

  8. Consider as Your Chapter Prepares for Recruitment There is an interconnection between Membership Development and Publicity and Marketing

  9. IMAGE ISSUES TO BE CONSIDERED • Consider your Chapters “reputation” in the community and who your competition is • Consider the tone of your collateral materials and website • Consider your demographic make-up

  10. Consider as Your Chapter Prepares for Recruitment There is an interconnection between Membership Development and Program

  11. PROGRAM ISSUES TO BE CONSIDERED • Consider the image of your service and the image of your client group • Are your programs and projects designed with the potential to attract the members you most want? • Are your programs meaningful to maximize benefits for members?

  12. TECHNIQUES FOR MEMBERSHIP RECRUITMENT These are techniques we have heard from YOU—the Chapters • Word of mouth • Membership coffees, teas, and dinners • Parish bulletins • Membership Sundays • Parish representatives • Annual Bring a Friend Meeting

  13. IN ADDITION • Collateral materials • Follow up with interested partiesIncluded in your binder is the Member Interaction Assessment provided by Susan Ellis • Use of fund raisers as a recruitment opportunity

  14. MEMBER ENGAGEMENT Every Chapter has the challenge of keeping members engaged, taking a new member from joining to volunteering.

  15. TECHNIQUES TO OPTIMIZE SUCCESS WITH NEW MEMBERS • Provide a clear picture of the activities of your Chapter • Provide guidance to new members • Provide means of evaluation

  16. TECHNIQUES TO COMMUNICATE VOLUNTEER OPPORTUNITIES • Simple individual ask is almost 100% successful • Weekly emails with volunteer opportunities • Volunteer coordinator • Special membership mailing to members who have not volunteered in 12 months • Consistent time when members can “drop in” to work on a Chapter activity that needs extra hands

  17. VOLUNTEERS WANT • Defined roles • Clear goals • Training / instruction/ orientation • Information (Skilled volunteers want information) • Recognition • Coaching • Sufficient resources • Fellowship / Reaction

  18. TECHNIQUES TO PROMOTE AN ENRICHING AND PLEASANT EXPERIENCE • “Friend raising” as a intricate part of membership • Program evaluation should consider the relevance of program to members as well as clients • Speakers from social service agencies can be part of general meeting • Members need to be provided social and spiritual activities to encourage fellowship • Make activities collaborative

  19. STRATEGIES TO KEEPMEMBERS ACTIVE • Diagnose the strengths and weaknesses of the engagement of members and make a plan to encourage involvement • Assess the impact of burn out in leadership roles

  20. Me MEMBERSHIP RECOGNITION Volunteers can never can never be thanked enough!

  21. KEY ELEMENTS • Thank program volunteers and chairpersons publicly and by name • Thank volunteers as intermediate goals are met not just at the end

  22. OPPORTUNITIES TO THANK VOLUNTEERS • General meetings • Website • Newsletter • Salute long standing members at general meeting or special events

  23. SPECIAL RECOGNITION AWARDS • Lifetime Achievement • Volunteer of the Year • Awards for special tasks • Unsung hero award

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