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Teams & Work Groups Pathways to Higher Education Project Faculty of Eng. Cairo University. Chapter 2 Types of Teams and their Functions. GSS, Fall Semester, 2008 By: Mustafa mustafa Ahmad milhem Yasmeen darwaze Tariq ghanem. types of teams.

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Teams & Work Groups

Pathways to Higher Education Project

Faculty of Eng. Cairo University

Chapter 2

Types of Teams and their Functions

GSS, Fall Semester, 2008

By: Mustafa mustafa

Ahmad milhem

Yasmeen darwaze

Tariq ghanem

types of teams
types of teams.

*self-managed team

*cross- functional team

*problem-solving team

*virtual team

chapter 2

problem solving team
Problem-solving team:

composed of 5 to 12 employees from the same department.

Meet for few hours each week to discuss ways of improving quality , efficiency ,and work environment .

chapter 2

self managed team
Self-managed team

*Composed of 10 to 15 ,

*Select there own members

*Responsibilities taken by their former supervisor

chapter 2

supervisor responsibilities
Supervisor responsibilities

*collective control over the pace of work

*determination of work assignments

*organization of breaks

*collective choice of inspection procedures use

chapter 2

cross functional team
Cross-functional team

employee at the same hierarchical level from different work areas .

its an effective means of allowing people from divers areas to

*exchange information

*develop new ideas

*solve problems

*coordinate complex projects

chapter 2

virtual teams
Virtual teams

use computers technology to tie together physically dispersed members .

chapter 2

deferent between face to face and virtual teams
Deferent between face-to-face and virtual teams

*the absence of Para verbal and nonverbal cues.

*limited social context .

*The ability to overcome time and space constraints.

chapter 2

teams role in solving organizational problems
teams role in solving organizational problems

decision making process

*Problem definition

*Data collection

*Developing alternatives

*Evaluating and selecting alternatives

*Implementing the solution

chapter 2

advantages of team decision making process
Advantages of team decision making process

problem definition

*Define the problem more clearly .

*Visualize the problem from different perspectives.

*Reach a clear definition of the problem.

chapter 2

advantages of team decision making process cont
Advantages of team decision making process (cont)

data collection

*teams are able to collect data more

than individual .

developing alternatives

*Teams can develop more alternatives tan individuals .

*Teams use different technique as brainstorming act

chapter 2

advantages of team decision making process cont1
Advantages of team decision making process (cont)

Evaluating and selecting alternatives

*Produce more positive solutions

*Objectives criteria in selecting the right alternatives

Implementing the solutions

*teams are able to define the roles of each team members in implementing the solution

chapter 2

formal and informal groups
formal and informal groups

Formal and informal groups are different of each other in many ways

*how did they formed

*why did they formed


chapter 2

chapter 3

Chapter 3


3 1 the stages of team development
3.1The Stages Of Team Development

Groups appear through a five_stage development sequence:-


2. Storming.










1 forming stage

During this stage the members get acquainted with each other.

In this stage group establish the background rules by trying to find out what behaviors are acceptable .



In this stage group members focus their efforts on seeking basic information , defining goals , developing procedures for performing the task.

There is uncertainty at this point which their input will bevalued.

behaviors are common for individuals in this stage
Behaviors are common for individuals in this stage:-

1.Keeping feelings to themselves until they know the situation.

2.Acting more secure that they actually feel.

3.Experiencing confusion and uncertainty about what is expected.

4.Being polite.

5.Accepting dependence on a powerful person.

2 storming stage

Group members frequently experience conflict with one another to resolve differences of opinion about key issues , relative priorities of goals , who is responsible for what , and task-related direction of the leader.

2 storming stage cont

It is important at this stage not to suppress or withdraw from the conflict.

Storming stage is characterized by a high degree of conflict within the group.

As conflicts are resolved and the groups leadership is accepted , the storming stage is completed.

3 norming stage

A real sense of cohesion and team work begins to emerge.

At this stage group members:-

1.Share feelings.

2.Give and receive feedback.

3.Being to share a sense of success.



In this stage the group becomes more cohesive , and identification as members of the group becomes great.

The norming stage is complete when the members accept a common set of expectations that constitutes an acceptable way of doing things.

4 performing stage

By this stage questions about group relationship and leadership have been resolved and the group is ready to work.

group members can in this stage :-

1.Work well with everyone in the group .

2.Communication is constant.

3.Decision are made easily through .

4.Understand the roles they need to be effective.

5 adjourning stage

The adjourning stage involves the termination of task behaviors and disengagement from relations-oriented behaviors.

3 3cohesiveness developing the team spirit
3.3Cohesiveness:Developing The Team Spirit

1.Team cohesion tends to be strengthened under conditions of high external threat .

2.Cohesion generally tends to be greater the more time team members spend together.

3.Choesiveness tend to be greater in smaller teams.

4.Teams with a history of success tend to be tightly chhesive.


organizations-related steps managers can take to build spirit of work team include :

1. building a stable company structure the team members view as secure .

2. becoming involved in team events .

3. properly rewarding team for their accomplishments.

4.Setting goals and priorities for the team .

5.Developing clear objectives , and project plans for the team.



6.Providing proper technical direction and leader ship for the team.

7.Establishing autonomy for the team and challenge work within the team.

8.Appointing experienced and qualified team personnel.

9.Eencouraging team involvement.

10.Bbuilding visibility with in the organization for the teams work.

3 4required skills for team based organization
3.4Required Skills For Team-Based Organization

There are two main sets of skills which a team must acquire:

1.Managerial Skills.

2.Interpersonal Skills.


As a self-managing unit ,a team has to undertake most of the functions of a group leader –collectively.

Team needs to learn some basic manners and people –management skills.


Generally speaking ; team members should possess the following skills:

1.Share a common purpose/goals.

2.Build relationship for trust and respect.

3.Balance task and process.

4.Plan thoroughly before acting.

5.Involve members in clear problem-solving and decision-making procedures.

6.Respect and understand each others.


7.Value Synergism and interdependence.

8.Emphasize and support team goals.

9.Reward individual performance that support the team.