Making New Ways Work for US NHS Ayrshire and Arran. Andrew Smith Clinical Operations Manager. What we had. A single point of triage Daily triage of all referrals All cases assessed in 18 weeks Passed back in to 3 locality teams An electronic record that cant give us data
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Clinical Operations Manager
We had two waiting lists..1 for tier 2 and 1 for tier 3..
We had been using different starting points, and there was no reason for this