New Zealand Airports Conference Upskilling our Industry. Aviation Tourism Travel Training Organisation – October 2009 Katyanna Staveley. Who is ATTTO? What and how do we do what we do? NZQA Why train? What are the benefits? National Certificate in Business Kia Ora Mai Programme Q&A.
Upskilling our Industry
Aviation Tourism Travel Training Organisation – October 2009
First Line Management
KiaOraMai is a workbased training programme conducted over 4 months, for entry level employees in the service sectors
New Zealand customer experiences
Every-time, everywhere for every customer in New Zealand
You’ll know they know it –
because you have to sign them off!
On Job Training
Off Job Training at a reputable provider
Employer sign off to
Why KiaOra Mai?
Industry told us
Information from the Tourism Satellite Account
Developed by the Service Industries Training Alliance (SITA) and the Tourism Industry Association (TIA)
Ministry of Tourism and Te Puni Kokiri helped fund the programme development
Tertiary Education Commission are supporting the delivery of the programme