Csp english regional networks ern development event the importance of relationships
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CSP English Regional Networks (ERN) – Development Event The Importance of Relationships PowerPoint PPT Presentation


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CSP English Regional Networks (ERN) – Development Event The Importance of Relationships. Adele Madin Professional Head of Physiotherapy Director of Adult Service East Coast Community Healthcare CIC. “The importance of networking and the power of your relationships”. The Key to our survival

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CSP English Regional Networks (ERN) – Development Event The Importance of Relationships

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Csp english regional networks ern development event the importance of relationships

CSP English Regional Networks (ERN) – Development EventThe Importance of Relationships

Adele Madin

Professional Head of Physiotherapy

Director of Adult Service

East Coast Community Healthcare CIC


The importance of networking and the power of your relationships

“The importance of networking and the power of your relationships”

The Key to our survival

Influencing Commissioners Decision Making Processes

Influence “Provider” Partners to work together

Efficiencies that increase capacity and achieve system wide savings without compromising quality

How?

CSP ERN Development Event


Csp english regional networks ern development event the importance of relationships

East Coast Community Healthcare

Board : Exec : Peers : Internal groups e.g. Ed & T

Great Yarmouth and Waveney Integration Steering group

HealthEast / Great Yarmouth and Waveney CCG

Board / Clinical Commissioning Committee / Exec

Program Boards (x4)

Clinical Leads Meetings / Practice Managers Meetings / Protected time for learning (GPs)

CSP ERN Development Event


Where next

Where next?

  • Carry on!

  • Work closer with GPs on front line

  • Build relationships with retained GPs

  • Use their language (commissioners from clinical perspective and business background)

  • “Head off at the pass”

  • “Sew seeds”

  • Customer service

    DEMONSTRATE WHAT WE ARE DOING AND WHAT WE HAVE ACHIEVED!

CSP ERN Development Event


Some outcomes

Some Outcomes

  • Direct Referral to Orthopaedic and Neurology Consultants (MDT).

  • Direct Referral to Orthotics (MDT)

  • Redesigned neurology pathways raised profile of therapies and as a result gained funding for additional therapy posts (CQUIN)

  • Been at the heart of the redesign of Out of Hospital care (they asked us)

  • Therapy Centre: Identified a need, gained support to address, commissioners used it in the local press to promote themselves (good for them and us).

  • Influencing the estates agenda; estate developed to meet needs of service provision.

CSP ERN Development Event


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