To learn about dell s quality practices including
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To learn about Dell’s Quality Practices including…. Customer centric programs are shaping our products, offerings and awareness. Committed to providing Quality improvement performance, gen-on-gen. We want to hear from YOU regarding your Dell experience. Customer.

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To learn about Dell’s Quality Practices including…

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To learn about dell s quality practices including

To learn about Dell’s Quality Practices including…

  • Customer centric programs are shaping our products, offerings and awareness.

  • Committed to providing Quality improvement performance, gen-on-gen.

  • We want to hear from YOU regarding your Dell experience.

Customer

  • Reliability & Validation rigor drive robust designs prior to launch.

  • Dell specifications are commonly tighter than standard industry specs.

  • Reliability Testing is continuous throughout the product life cycle.

DFx

  • Supply Chain fully managed by Dell Global Quality teams.

  • Dell’s unique process control methodologies employed with all MFG partners.

  • End-2-End “real time” Quality data.

Manufacture

  • Dell’s “direct model” enables quick & accurate Quality feedback.

  • Dell’s unique analytics scan thousands of SPC trends to provide Quality triggers.

  • Dell Enterprise product quality committed to providing best-in-class results.

Product Quality

Please contact: [email protected] or [email protected]

WE LOOK FORWARD TO HEARING FROM YOU!


To learn about dell s quality practices including

Enterprise Customer Loyalty – Voice of the Customer

  • Enterprise Executive All Hands

  • Executive Briefing Center

  • Enterprise Technical Advisory Board

  • Customer Onsite Inspection (COSIP)

CustomerEngagements

  • Enterprise Systems Test

  • Dell Solution Center

  • Global Command Center

  • Social Media Listening Center

Tours

  • Dell Tech Center blogs

  • Enterprise Efficiency blogs

  • Select 30 Online Forum (Private, unlisted)

  • In-depth focus group forums

Social Media

  • Net Promoter Score

  • Product Satisfaction

  • Callbacks

Surveys

Please contact: [email protected] and/ or [email protected]

WE LOOK FORWARD TO HEARING FROM YOU!


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