Innovative workforce development partnerships
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Innovative Workforce Development Partnerships. Co-Presenters : FALL 2011 Conference Ms. Diane Bachor Winthrop University Hospital Dr. Ileana M. Carillo Workforce Development Nassau Community College. Description.

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Innovative workforce development partnerships

Innovative Workforce Development Partnerships

Co-Presenters:

FALL 2011 Conference

Ms. Diane Bachor

Winthrop University Hospital

Dr. Ileana M. Carillo

Workforce Development

Nassau Community College


Description

Description

Nassau Community College and Winthrop University Hospital enjoy a successful partnership that has provided training to hundreds of individuals over several years.


Background

Background

  • How it evolved:

    • NCC had an Open House for businesses to come and find out about the courses and resources the college offered.

    • Follow up conversations

    • Meetings to identify course offering specifics

    • Started scheduling classes!


Progression timeline

Progression/Timeline

  • Growth

    • College was able to implement quickly

    • Existing relationships increase opportunity to obtain grants/funding with tight deadlines


Why implement workforce development programs

Why Implement Workforce Development Programs?

Benefits:

  • Better trained workforce

  • Improves regional economy

    Considerations:

  • Demographics

  • Population (profile of local area)

  • Industry

  • Locale

  • Needs of area


Program design development and implementation

Program Design, Development, and Implementation

Programs and content are developed by the College according to the specifications of the healthcare institution.

Ex: Regulatory compliance, mandates, to implement policy,

legal considerations, raise skill level, update new technology, risk management, support

  • Goals

  • How to Achieve

  • Target Group

  • Outcomes

  • Assessment


Details details

Details, Details . . .

  • Why?

  • Who?

  • What?

  • When?

  • Where?

  • How?

  • $


Why train

Providing quality training is an investment in employees that meets the needs of business, stakeholders, job seekers etc.

Why Train?

INDUSTRY

  • Healthcare Technology is growing and

    continuously changing

  • Maintain credentials

  • Keeps staff current with industry compliance, regulations

  • Provides current technical skills for changing

    technology/facility/ system/service

    EMPLOYEES

  • Increases morale through recognition

  • Increases employee loyalty, retention

  • Opportunity for entry to a career, individual employee growth, and a ladder for advancement

    PATIENTS

  • Patients benefit from more competent workers

  • Improves data

    REGION

  • Jobs Created/Economic Development

    Ensures the greatest return!


Why partner

Why Partner?


Who should be trained

Who Should be Trained?

  • All levels of employees: physicians, coders, technical staff, direct care personnel, etc.

  • Everyone requires updated training, skill enhancement, and keeping current on requirements in the healthcare field which are constantly advancing.


What determining content

What? - Determining Content

Use various methods of data collection on an ongoing basis:

FORMAL

INFORMAL


Innovative workforce development partnerships

When?

  • Medical facilities work 24 hours a day

  • Classes are customized and delivered at times that coincide with work shifts

  • Meeting timeline of grants


Where

Where?

  • Classes are usually held at the hospital’s location

  • Classes requiring different equipment, software or logistical set ups are held at the College if need dictates


Innovative workforce development partnerships

How?

  • Set up outcomes and goals ahead of time

  • Reevaluate and reassess continually, making adjustments to fit the needs of the project

    Providing Incentive

  • Provide support and opportunity through a learning focused environment

  • Setting up training time while on work time; release time

  • Customizing schedules


Other considerations

Other Considerations

Educational Institution

Healthcare Organization


More details details

More Details, Details . . . .

“Show Me the Money”

Obtaining funding

  • Grants

  • Tuition Reimbursement Programs

  • Employer Investment

  • Quality Training/Value

  • Keeping costs curtailed/fixed within the budget

  • Maximizing benefit

  • Ensuring future funding

    Best value for the dollar:

    The Community College


Win win win

Win/Win/Win

  • Hospital gains a better educated workforce, keeping up with technology, maintaining compliance. Patients receive a higher quality of care

  • Employee gains professional development, new skills, opportunity for advancement

  • College gains revenue, meets the needs of learners and the workforce

  • Economy/region gains a better qualified workforce, increased tax base


What s working

What’s Working?

Healthcare Institution:

  • Program growth

  • Successes leads to growth, more hiring, increased services

  • Use it as a model for other grants

  • Better statistics, show results and outcomes

  • Better morale, improved teamwork

    Patient Care:

  • Better-served patient

    Examples of Course Content


Benefits of a partnership

Benefits of a Partnership

  • A steady, repeat relationship with a good partner is beneficial in terms of dealing with the efficiency and volume of the paperwork required when training is funded through a grant

  • Having a partner that will deliver in a timely manner helps in meeting the criteria of getting the grant, meeting the requirements, and often exceeding the goals.


Successful strategies

Successful Strategies


Ideal partner

IDEAL PARTNER


Implementation

Implementation

Planning

Planning

More Planning


Successful strategies1

Successful Strategies


Lessons learned

Lessons Learned


Looking ahead recommendations

Looking Ahead Recommendations

  • Evidence-based planning

  • Choose partner carefully

  • Keep abreast of new funding requirements (criteria, qualifications of partners, content, expected future renewal)


  • Innovative workforce development partnerships

    THANK YOU

    Ms. Diane Bachor

    Winthrop University Hospital

    259 First Street

    Mineola, NY 11530

    (516) 663-4918

    [email protected]

    Dr. Ileana M. Carillo

    Workforce Development

    Nassau Community College

    One Education Drive, 356 East Road

    Garden City, NY 11530

    (516) 572-7489

    [email protected]


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