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Corporate Employee Benefits: Medical Insurance Programme. Tailored Benefits Programme Provided by AXA. Administered by Expat Insurance Pte Ltd. Coverage Highlights. High Annual Limits of S$2M Global Coverage, excluding elective treatment in USA Emergency Treatment Covered in USA

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corporate employee benefits medical insurance programme

Corporate Employee Benefits:Medical Insurance Programme

Tailored Benefits Programme Provided by AXA

Administered by Expat Insurance Pte Ltd

slide2

Coverage Highlights

  • High Annual Limits of S$2M
  • Global Coverage, excluding elective treatment in USA
  • Emergency Treatment Covered in USA
  • Fully Covered Outpatient Benefits
  • Freedom of Choice for Care
  • Direct Cashless Billing for Claims
  • Full Coverage for all Pre-Existing Conditions
slide4

Dental Benefits*

Oral & Maxillofacial Surgery

  • Surgical removal of impacted/un-erupted teeth and buried teeth (tooth/teeth must be symptomatic or causing damage to an adjacent tooth)
  • Surgical removal of complicated buried roots (roots must be diseased or causing symptoms, or flap of gum is raised and bone is removed)
  • Enucleation (removal) of cysts of the jaw
  • Treatment of cancers
  • Temporal Mandibular Joint (TMJ)
slide5

Claims Process

Inpatient, Hospitalisation & Surgery

Call the 24-Hour Assistance Hotline:

1800 880 8181

Provide the following details:

Policy Number, Name of Patient, Date of Birth

Name of Hospital, Date of Admission, Attending Doctor/Surgeon

slide6

Claims Process

Inpatient, Hospitalisation & Surgery

Logon to: expatinsurance.com.sg/tum

Download & Complete Direct Billing Form

Upon approval, AXA will arrange for

direct settlement with the Hospital/Provider.

slide7

Claims Process

Outpatient Claims

Two Options:

Visit a Cashless Outpatient Provider

Visit a Doctor of Your Choice

slide8

Claims Process

Cashless Outpatient Claims

Visit a clinic on the Cashless Directory

Present your medical card at time of visit

The clinic will bill AXA directly

slide9

Claims Process

Outpatient Reimbursement Claims

Logon to: expatinsurance.com.sg/tum

Download & Complete Appropriate Claim Form

Post Claim Form & Original Invoice/Receipts to:

AXA Insurance Singapore

Health Service Team

8 ShentonWay, #27-01 AXA Tower, Singapore 068811

slide10

Claims Process

Outpatient Reimbursement Claims

AXA will issue a cheque for reimbursement which will be distributed to you via TUM.

*Note: All claims must be submitted within 90 days of treatment.

Timeline: Upon receipt of claim form and receipts by post, AXA will process within two-three weeks time.

slide11

Information Portal

Your Personal Portal can be found at:

www.expatinsurance.com.sg/tum

-Employee Benefit Handbooks

-Summary of Benefits, Policy Wording & Definitions

-Claim Forms

-Procedures

-Emergency Contact Numbers

slide12

Questions?

+65 6401 9201

[email protected]

www.expatinsurance.com.sg/tum

20 Upper Circular Road

The Riverwalk, #B1-52

Singapore 058416

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