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Workforce Engagement . Linda Bounds V.P. Financial Services MidwayUSA. What is Workforce Engagement? . “The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”. Why is it Important?.

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Linda bounds v p financial services midwayusa

Workforce Engagement

Linda Bounds

V.P. Financial Services

MidwayUSA


What is Workforce Engagement?

“The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”


Why is it Important?

Engagement characterized by:

Meaningful work

Clear organizational direction

Performance accountability

Safe, trusting, effective and cooperative work environment

Work is aligned with the employee’s personal values


How do you achieve high levels of Workforce Engagement?

Five Key Steps

  • Establish Framework

  • Hire for Values and Culture

  • Design Processes to meet Employee Key Requirements

  • Measure Results

  • Listen, Learn, Improve


Step 1 establish framework
Step 1: Establish Framework

  • Mission Statement

  • Culture Statement

  • Operational Goals

  • Strategies

  • Governance


Step 2: Hire for Values and Culture

  • Strategy

  • Alignment with Values

  • Alignment with Culture

  • High Performance



Step 3: Employee Key Requirements

  • Benefits

  • Work place environment

  • Accountability

  • Training and Development

  • Rewards and Recognition

  • Communication



Step 4: Measure Results

ÞMeasure Employee Satisfaction with E-Sat Survey

Þ Measure the Processes affecting Employee Satisfaction




Take-Aways

  • It’s Extremely Important – No. 2 Goal

  • Remember Five Key Steps

  • Must have Top-Level Involvement

  • Our Approach (the Process)

  • It’s a Journey, not a Destination

  • Listen, Learn, Improve

  • Steal Shamelessly and begin today!



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