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“Every training department of every major organization engaged in traditional ways of training, without exception, has put e-learning on their future map. Why? Because it’s a logical extension of applying e-processes to all other aspects of their business.”.

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slide1
“Every training department of every major organization engaged in traditional ways of training, without exception, has put e-learning on their future map. Why?Because it’s a logical extension of applying e-processes to all other aspects of their business.”

Elliott MasieInternationally Recognized Leader in Field of Learning and Technology

getting ready for elearning
Getting Ready for eLearning

Presented to

August 22, 2002

slide3
“… I’m convinced I could write a generic eLearning presentation. Hey, folks, it’s all about results, business results. You’ve got to tie your eLearning initiatives to your company’s strategic objectives. Get management buy-in. Invite the CIO to sit on your project advisory board. Decide what will constitute success. Figure out how the system will capture in-house expertise. Blah, blah, blah.”

Jay CrossInternet Time Group

is your organization ready for e learning
Is YOUR Organization Ready for e-Learning?

e-Learning Insight

  • What are we getting

Ready for?

  • What is ‘readiness’?
  • Building an e-Learning Strategy
  • Next Steps?
  • Oracle’s e-Learning launch
don t focus on the e
Don’t focus on the “e”

e-Learning: What are we talking about?

  • Focus on performance
  • Focus on competitiveness
  • Focus on the ‘rights’
drivers for e learning
Drivers for e-Learning
  • reduce costs (travel, time away)
  • simple, reusable, just in time content
  • consistent message
  • global, universal medium
  • available, scalable, measurable
  • repeatable
  • current, specific
  • self-paced, private
  • collaborative, participate
learning management system a tool for facilitating content delivery and acquisition
Learning Management System: a tool for facilitating content delivery and acquisition.

e-Learning: Managing it

  • Personalized learning tracks
  • Course registration and delivery
  • Assessment and tracking
  • More…
a single delivery channel cannot meet all learning requirements
A single delivery channel cannot meet all learning requirements

e-Learning: This is what you’re getting ready for!

  • Blended solutions - a mix of delivery channels - target unique characteristics of:
    • Learners
    • Content
    • Location
    • Technology
examination of what is what should be and what can be
Examination of what is, what should be, and what can be

So what does readiness mean?

  • How we are doing this now?
  • Where can we make improvements?
  • What options are available?
  • What options are possible here?
  • What options make sense here?
we need to be an e learning company by june
“We need to be an e-Learning company by June.”

E-Learning Readiness: What you need to know

  • Know why you want it
  • Know what you’re going to do with it
  • Know how you’re going to do it
  • Know what you’re going to do if you can’t do it

Strategy

slide11

“Reinventing training for the digital age is not moving boxes around an organizational chart or giving people ‘e-sounding’ titles.

To succeed in the digital world,

training organizations

must become digital.

They must think digital and they must act digital.”

Marc J. Rosenberge-Learning: Strategies for Delivering Knowledge in the Internet Age

redefining learning
Redefining Learning

INDUSTRIAL AGE

INTERNET AGE

Learning

Classroom

Telling

Instructor

Paper

Cycle Time

Individual

Training Management

Educational Results

Performance

Anytime...Anywhere

Interactivity/Collaboration

Mentor

Online

Real Time

Organization

Knowledge Management

Business Results

Source: Ten Steps to a Digital Learning Strategy, Marc J. Rosenberg, Ph.D., 2000

develop your e learning strategy
Develop Your e-Learning Strategy

Some key questions . . .

  • Why do you need e-Learning? Who will be affected?
  • What are the business objectives for e-learning?
  • What is the return on investment?
  • How global and scalable must the solution be?
  • Will management support and sponsor the entire effort?
  • What stakeholders will be affected and how will they respond?
  • How will internal and external resources be leveraged?
  • How is the launch manual for success built and executed?
  • Are employees ready to use and embrace e-learning?
is this
Is this

?

Can you tell me where I am?

key decisions
Strategy

Goals & Benefits

Audiences / Languages

Resources to Commit

Timeframe

Staffing

Communications

Content

Learning Objects

Skill Sets

Migrated Current

New

Packaged

Custom

Delivery

Blend

ILT, TBT, Web, Synchronous, Self-Paced, Coach, Chat

Tools

Authoring

Simulation

Platform (LMS)

Technology Compliance

Hosted or Owned

Complexity

Features

Key Decisions
slide16

Strategy

  • Readiness
  • Deployment
  • A plan for action, e-business based
  • Resources
  • e-nable adoption
  • Right content, person, time, place, context, device, and way
  • Sponsorship
  • Communication
  • Culture change
  • Evolution or revolutions

Content

Delivery

Platform

e-Learning Strategy: What Is It All About?

slide17

“It took a while for me to understand that changing technology was the easy part of becoming an e-Business.

Convincing people to change the way they worked, that was the hard part.”

- Larry Ellison

the e learning imperative for oracle
The e-Learning Imperative for Oracle
  • e-Learning Is a Logical Extension of Our e-Business Transformation
  • e-Learning Requires a Solid e-business Infrastructure and Business Practices
slide19

Technology-

based training

titles

500+

60+

Countries

600K

1200

People trained

in 2000

Instructors

Oracle University

$600M Education Business Unit

Total staff

1800

400

Locations

Instructor

led course

titles

500

slide20

InternetSales

InternetOperations

InternetDelivery

Oracle University’s eLearning Transformation

InternetContent

How’d We Do It?

slide21

eLearning Transformation

InternetContent

InternetSales

InternetOperations

InternetDelivery

How’d We Do It?

  • Content built by product development
  • Design for web-based delivery first
  • Components (RCOs) for customized learning
slide22

eLearning Transformation

InternetContent

InternetSales

InternetOperations

InternetDelivery

How’d We Do It?

  • Integrate Web with Telesales
  • Web registration and confirmation
slide23

eLearning Transformation

InternetContent

InternetSales

InternetOperations

InternetDelivery

How’d We Do It?

  • Consolidating 40 registration systems
  • Implementing standard Release 11i
slide24

eLearning Transformation

InternetContent

InternetSales

InternetOperations

InternetDelivery

How’d We Do It

  • NetClasses, OLN & EBN
  • eLearning Fast Tracks
  • Oracle iLearning
  • iLO
the elearning imperative for oracle

Cost DOWN 40% ($3.7M)

  • Classroom enrollments DOWN 60% (19,300)
The eLearning Imperative For Oracle
  • Rapid refocus of business model and adoption of eLearning for Oracle
  • Q1 00 to Q1 01 Comparison (Internal Training - US):
  • eClass enrollments UP 43500
  • Total enrollments UP36% (11,500)
  • Launched Oracle Learning Network (OLN) – Learning Portal for Employees, Customers, Partners
    • Potential Reach of 1.5 Million End-Users
    • Built on Oracle iLearning
next steps
Next Steps
  • THINK Strategy
  • Conduct an Insight Workshop to Assess Readiness
  • Build a Pilot for a specific Target Audience
  • Conduct an e-Assessment
  • Prepare the Launch Manual & Flight Plan: Requirements, Process
  • Lead … Launch … Transform!
wall street journal august 2002
Wall Street Journal: August, 2002

The Transformation:

USE e-Learning to achieve corporate goals! Set the vision in motion – build the story of achievement that your organization seeks.

What’s YOUR story?

slide28

The Oracle University e-Learning Services Team

Instructional Designers

Developers

Instructors

Oracle Tutor Experts

Change Managers

Project Managers

Strategists

slide29

A wide range of e-Learning Services

  • Implementation (Hosted, Installled)
  • Content Development
  • Training (OiL, CART)
  • Readiness, Planning, Change Management
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