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Mrs Rosalind Kyle Speech and Language Therapist And Mr Barry Mills Senior Manager. User Involvement Patient Focus Group Patients given information and views sought on the developments in the hospital by: Named Nurses Corporate Updates Daycare/Ward User Groups Project Team Contact.

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Presentation Transcript

Mrs Rosalind Kyle

Speech and Language Therapist

And

Mr Barry Mills

Senior Manager


  • User Involvement

  • Patient Focus Group

  • Patients given information and views sought on the developments in the hospital by:

    • Named Nurses

    • Corporate Updates

    • Daycare/Ward User Groups

    • Project Team Contact


  • Patient Focus Group

  • Specified in Communication Strategy

  • Accountable through the User Reference Sub-Group to the Project Team

  • Aimed to ensure views of patients are included in the development of the core hospital service


  • Membership:

  • 10 people selected who are or were admitted to Muckamore Abbey Hospital

  • Male/Female

  • Range of Disability

  • Communication Skills

  • Informed Consent

  • Representation


  • Facilitation:

  • External Facilitator

  • Role of Speech and Language Therapist and Senior Manager


  • Organisation:

  • Agreed Agenda with Sub-Group

  • Accessible Information

  • Transport, Refreshments, Room, Times, and Visual Aids

  • Schedule – 3 meetings x 3

  • Style of meetings


  • Issues:

  • Reflections on Buildings

  • Physical Care

  • Experiences

  • Bedrooms

  • Unit Designs

  • Operational Policies

  • Admission Procedures

  • Interior and Exterior Finishes


  • Other Events:

  • Presentation of Information to Project Team

  • Site Visits

  • Viewings of bedrooms, furniture, art designs


  • Summary of Patients Input:

  • Furniture – safe and comfortable

  • Bed-Sitting Rooms

  • Refreshment areas

  • IT Access

  • Flexible bed times

  • Continuity of Education and Training

  • Smoking Areas

  • Access to Telephones


Explicit Values

Underpinning the Vision

Confident and Competent Staff

Effective Care Model

THE PATIENT

AT THE CENTRE

Attractive / Welcoming

Environment

Engaged Stakeholders

Good Infrastructure Support

Effective Communications


Aims and Objectives of Staff Focus Group

Aim:

To review the progress to date of the Muckamore Abbey Hospital Service Redevelopment and to jointly explore with the focus group the direction of travel and issues to be addressed in respect of the provision and development of specialist treatment services for those with a learning disability at Muckamore Abbey Hospital.


  • Objectives;

  • To review progress to date of the development of new specialist treatment services for those with Learning Disabilities at Muckamore Abbey Hospital

  • To consider future scenarios likely to impact services at Muckamore Abbey Hospital

  • To work through issues which will be critical to the development and functioning of new services and to seek feedback and ideas as to how these might be addressed.


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