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Developing an Organizational Infrastructure for a Successful and Sustainable Quality Improvement Program - PowerPoint PPT Presentation


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Quality may be defined as doing the right things the right way at the right time the first time, every time..... Quality is not a department, a program, nor a person ? it's a culture.. Objectives. Understand the implementation concepts for a good Quality Program Understand leadership's role in th

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Developing an Organizational Infrastructure for a Successful and Sustainable Quality Improvement Program

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