More about Business Communication
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Business Communication is any communication
used to promote a product, service,
or organization – with the objective of making sale.
Communication within an organization is called “Internal Communication”.
Communication with people outside the company is called “external communication”.
Dealing with the same or
similar rank in an organization
Subordinates - superiors
Superiors - Subordinates
External Communication leads to better;
It helps to achieve
Provide an instantaneous medium of written communication worldwide
For better and improved communication, anytime anywhere
Documenting the activities of any department
scientific reports, recommendation reports, white papers, annualreports, auditor's reports, workplace reports, census reports, trip reports, progress reports, investigative reports, budget reports, creditreports, appraisal reports, inspection reports, military reports, bound reports, etc.
Allow s long distance speech;
Posting information at a centralized location
Personal should be succeeded by a written follow-up
Know the difference between features versus benefits.
Always strive to improve on your vocabulary
have some pre-formatted letters to address different types of situations
Be short and to the point
When you attend a meeting, be sure your presence is felt by the questions or answers you give
Avoid passive voice.
Always make use of the spell-checking facilities on your email or word processing programs
Improve your ability to listen, and you are halfway to being a good business communicator
Do some competitive research, and use that research to enhance your marketing materials.