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MS 401 Production and Service Systems Operations Spring 2009-2010. Introduction Slide Set #1. Instructor:. Murat Kaya. Office:. FENS G020. Phone:. 483 9 622. E mail:. mkaya Course Contact Information. TAs: Özlem Çoban, Ceyda Sol, Mahir Yıldırım

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MS 401

Production and Service Systems Operations

Spring 2009-2010


Slide Set #1

Course contact information


Murat Kaya




483 9622


[email protected]

Course Contact Information

TAs: Özlem Çoban, Ceyda Sol, Mahir Yıldırım

Emre Adnan Işık, Oğuz Özden, Akın Selçuk (Student TAs)

Course description
Course Description

  • Mathematical methods for planning and control in production and distribution systems; forecasting; inventory replenishment; aggregate production planning; master production scheduling; material and capacity requirements planning; just-in-time manufacturing and supply chain management

  • Prerequisite:

    MS 301 - Deterministic Models in Operations Research


  • Nahmias, S.

    Production and Operations Analysis, 5th or 6th edition

  • Vollmann, T.E., W.L. Berry, and D.C. Whybark, F.R. Jacobs

    Manufacturing Planning and Controlfor Supply Chain Management, 5th edition

    Reference Books

  • Silver, E.A., Pyke, D.F., Peterson, R.,

    Inventory Management and Production Planning and Scheduling

  • Stevenson, W. J.

    Production/Operations Management

Course grading evaluation
Course Grading / Evaluation

  • Course grading

    • Quizzes, Assignments (10%)

    • Project (12%)

    • Midterm Exam-1 (22%)

    • Midterm Exam-2 (24%)

    • Final Exam (comprehensive) (32%)

  • Course attendance highly recommended

  • Exams will be closed book and notes

  • Single make-up exam after the final

    • the student needs to document the reason to miss the regular exam

Midterm information
Midterm Information

  • Midterm-1

    • March 26th, Friday, 17:40 -20:00

  • Midterm-2

    • May 7th , Friday, 17:40 -19:40

  • Midterm Locations:

    • FENS Auditorium

    • FMAN Auditorium

Course project
Course Project

  • You will apply forecasting and inventory management techniques on fictitious data using MS Excel

  • Teams of maximum 3 students (no groups of larger size)

  • Each group will be assigned to a teaching assistant

  • Project due date: May 11th

  • Do not wait until the last week! Start early…

Project calendar and grading
Project Calendar and Grading

  • By March 5th 17:00: E-mail the names of group members (5% of total grade)

  • By April 16th 17:00: Progress meeting with your assigned TA (25% of total grade). You should bring the following two files with you:

    • A two-page proposal explaining your proposed solution methodology.

    • A preliminary MS Excel file that you plan to use.

  • By May 11th, 17:00: Submit the following to your TA:

    • MS Excel file containing your model (30% of total grade).

    • Project report (25% of total grade). Check the format requirements. The report should explain your solution methodology, assumptions and results with references to the MS Excel file you submit.

    • 50% penalty if delivered past 24 hours of the deadline. 100% penalty if later.

  • May 12-13-14th: Post-submission oral exam by the TAs (15% of total grade)

    • You may fail in the project (or, in the course) if you cannot explain your project work.

Homework assignments
Homework Assignments

  • Lowest graded assignment will be dropped from consideration

  • Late deliveries will NOT be accepted

  • Submit to the assistants, not to me

  • Submit assignments in hand-writing

    • no print-outs (unless indicated otherwise)

    • no email attachments

  • Collaboration is permitted provided that:

    • each student writes the homework on his/her own

      • i.e., do not “copy” from others

    • the student mentions the names of his/her collaborators in the title of the assignment

Other notes
Other Notes

  • Only PARTIAL slide sets will be posted to SU-Course

    • come to lectures and take notes

  • Obtain the course books as early as possible

  • Quizzes

    • either in class hours or in recitation hours

    • will be announced in advance

  • Bring calculators to class sessions

  • Need to follow the recitation section to which you register

  • MS 401 is a strong prerequisite for the FENS Area Elective “MS 454 Supply Chain Analysis”

Course goals
Course Goals

  • The objective of MS401 is to prepare students for manufacturing practice and/or research through an advanced treatment of concepts and methods for manufacturing planning and control

  • The outcomes expected from MS401 are:

    • an understanding of the various subsystems of a modern manufacturing planning and control (MPC) system and their interrelationships

    • a comprehension of the fundamentals of inventory management

    • an in-depth understanding of MRP and JIT concepts and techniques

    • an awareness of current practice and research issues in manufacturing planning and control

Why learn ms 401 material
Why Learn MS 401 Material?

  • Highly related to real-world applications

  • Presents the terminology, the jargon of production planning and control

  • Good to know even if you will not work in production area

  • Provides the foundation to understand popular subjects such as supply chain management

    • will be mentioned at the end of the course

  • Good for your summer internship

Operations management1
Operations Management

  • Operations management:

    Managing all activities related to producing

    • goods (manufacturing, assembly)

      • our focus in this course

    • services (healthcare, transportation, retailing)

  • “Operations” is a function of the firm

    • main functions: operations, finance, marketing

    • if the firm were a car, operations would be its engine

Scope of operations management
Scope of Operations Management

  • Imagine that you have just invented “iPod”. You want to produce and sell your new product…

  • What kind of issues you need to think about?

Why study operations
Why Study Operations ?

  • A company’s operations function is either a competitive weapon or a corporate millstone. It is seldom neutral.


  • 1980s: Japanese invasion of the US market

    • weapon: operations strategy

    • American firms focused mostly on marketing & finance

  • Understanding operations management gives YOU a competitive advantage

Operations strategy
Operations Strategy

  • Firms compete along…

Operations Strategy: Positioning the firm along these dimensions

Operations Management: Implementation of operations strategy to achieve competitive advantage

Why consider manufacturing
Why Consider Manufacturing?

  • In the US: Manufacturing is in decline

  • Turkey has been moving towards a being a “manufacturing base” for the European Union