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Welcomes You To. Getting Over The Wall. Positive Communication in the IEP or IFSP. Trainer’s Name. Insert photo here. Did You Know?. Many parents report that their child’s annual IEP meeting ranks as one of the most stressful events of the year. Did You Know?.

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Welcomes you to

Welcomes You To

Getting Over The Wall

Positive Communication in the IEP or IFSP


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Trainer’s Name

Insert photo here


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Did You Know?

Many parents report that their child’s annual IEP meeting ranks as one of the most stressful events of the year.


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Did You Know?

Many teachers report that their students’ annual IEP meetings rank as some of the most stressful events of the year.


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Why?

Parents


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Why?

Parents

Educators


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Why?

Parents

Educators


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Why?

COMMUNICATION


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What is communication?

The process of communication is what allows us to interact with other people.


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Methods of Communication

  • • Verbal

  • • Nonverbal

  • Written

  • • Listening


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Verbal Communication

Word Choice


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Verbal Communication

  • Tone

  • Enunciation

  • Pauses

  • Loudness

  • Emphasis


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Verbal Communication

“SARAH is behind in Math.”

“Sarah IS behind in Math.”

“Sarah is BEHIND in Math.”

“Sarah is behind in MATH.”


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T

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p

s

Verbal Communication

  • Respectful

  • Acronyms

  • Jargon

  • Conclusions

  • Ask!

  • Should

  • Tone of voice

  • Speak up

  • Loudness

  • Interrupting

  • Child-focused


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Did You Know?


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Non-Verbal Communication


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Non-Verbal Communication


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Non-Verbal Communication


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Non-Verbal Communication


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Non-Verbal Communication


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Nonverbal Communication

  • Listening posture

  • Crossed arms

  • Eye roll

  • Watch / Clock

  • Faking

  • Ask


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Written Communication

  • Permanent

  • Complete

  • Large groups

  • Formal

  • Informal


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Written Communication

  • Outline

  • Short

  • Sweet

  • Neat & legible

  • Receipt

  • CC

  • Copy for you

  • File


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Listening


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Active Listening


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Active Listening

  • Be attentive

  • Main point

  • Take notes

  • Paraphrase

  • Ask

  • Judging

  • Body Language


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Negative History

Top Two Communication Barriers

  • The Past

    • Conflict / Emotions

    • Choose your Battles

    • Forgive/Forget/Pretend

  • The Present

    • Different Circumstances?

    • Different People?

    • Letting Go & Moving On

2

#


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Being Emotional

Top Two Communication Barriers

  • Parents

  • Educators, too

  • Us vs. Them (again!)

  • Humans

1

#

Potential for Conflict = Fear & Anxiety


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Negative History & Emotions

  • Acknowledge Fear & Anxiety

  • Draft

  • Make a list

  • Stay in touch

  • Take a friend

  • Suggest a break

  • Relevant?

  • Expend energy?

  • Let it go

  • Learn!


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Positive Communication

Activity


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American Heritage defines CONSENSUS...

  • An opinion or position reached by a group as a whole

  • General agreement


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Did You Know?

The Individuals with Disabilities Education Act relies on a consensus model of decision making?


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Did You Know?

That you have already worked toward consensus with a group today?


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Steps to Building Consensus

  • Define the problem

  • Listen

  • Compromise

  • Brainstorm

  • Alternatives

  • Input from ALL

Celebrate Success!!


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If Consensus is Not Reached

Informal Options

  • Meeting w/teacher

  • Reconvene IEP meeting

  • Meet w/principal

  • Write an informal email or letter

  • Call / meet with District Rep(s)

  • Call Tallahassee (with a question)

  • Call CFPC!


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If Consensus is Not Reached


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Keys to Effective Communication

  • Confidence

  • Show Interest

  • Open-Ended Questions

  • Listen Twice, Speak Once

  • Knowledge is Power

  • Take a Risk

  • Start Small


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Why work at getting over the wall?

“Unity is strength...

when there is teamwork and collaboration, wonderful things can be achieved.”

Mattie Stepanek


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