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Promoting EIP in the social services department in Helsinki

Promoting EIP in the social services department in Helsinki. experiences of the in-house evaluation team ARVO Eija Bergman & Stina Högnabba EIP workshop 18.3.2008. The ARVO evaluation team. A strategic aim of the departement is to develop evaluation methods for daily practice to

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Promoting EIP in the social services department in Helsinki

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  1. Promoting EIP in the social services department in Helsinki experiences of the in-house evaluation team ARVO Eija Bergman & Stina Högnabba EIP workshop 18.3.2008

  2. The ARVO evaluation team • A strategic aim of the departement is to develop evaluation methods for daily practice to • get information about the effects of our work • get information about change´s in clients well-beeing • The aims of the ARVO team • to increase practitioners evaluation skills • to promote and increase the use of EIP in daily practicies • to develop assessment end evaluation methods for social work practices • to consult development work with focus on evaluation question • all ARVO team members (4-6) have MA in social sciences and professional continuing educationin in evaluation

  3. The activities to promote EIP 2004-2007 • increasing practitioners evaluation skills • trainings; over 2000 practitioners • learning materials; articles, reports, website www.socca.fi/arvo • consultations (50 units) • developing evaluation methods together with the practitioners (about 20 projects) • single case evaluation, empowerment evaluation, concept mapping, program theory for effectiveness evaluation, self-evaluation • describing good practices in adult social work • promoting user involvement (12 projects) • BIKVA, parent´s involvement in children´s day-care

  4. The evaluation of our work • feed back of the training sessions (questionnaires) • regular feed back from the department management • self evaluation of each pilot project • outside evaluation of all the evaluation development work • outside metaevaluation of the published materials • self evaluation of the ARVO team The evaluation has helped us to improve our work and to utilize the practitioners feedback in future work plans.

  5. What has been succesful • the knowledge and evaluation skills of the practitioners have increased • computer based assessment methods for adult social work are in use • user involvement has increased • developing and doing practice research • writing about our experiences -> sharing information • to develop evaluation and research methods together with the practitioners

  6. The future challenges • to develop data collection and effectiveness evaluation methods to be used in daily practice • to systematically use client´s feedback and increase user involvement (a strategical aim of our departement) • to combine evaluation with quality work • to get practitioners and middle managers more committed to evaluation • to find more methods for daily practices to utilize evaluation knowledge • to continue our work with less resources

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