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STUDY of PASS/FAIL PERFORMANCE SYSTEMS

STUDY of PASS/FAIL PERFORMANCE SYSTEMS. FY 2000 OPM OFFICE OF MERIT SYSTEMS OVERSIGHT AND EFFECTIVENESS. BACKGROUND. OMSOE STRATEGIC GOAL INCREASE IN PASS/FAIL USAGE CONGRESSIONAL INTEREST WCPS INTEREST. OBJECTIVES. PROVIDE STATUS ON OPERATIONS SHARE LESSONS LEARNED

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STUDY of PASS/FAIL PERFORMANCE SYSTEMS

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  1. STUDYof PASS/FAIL PERFORMANCE SYSTEMS FY 2000 OPM OFFICE OF MERIT SYSTEMS OVERSIGHT AND EFFECTIVENESS

  2. BACKGROUND • OMSOE STRATEGIC GOAL • INCREASE IN PASS/FAIL USAGE • CONGRESSIONAL INTEREST • WCPS INTEREST

  3. OBJECTIVES • PROVIDE STATUS ON OPERATIONS • SHARE LESSONS LEARNED • PROVIDE FEEDBACK TO PARTICIPATING AGENCIES

  4. SCOPE • A REPRESENTATIVE SAMPLE OF AGENCIES/SYSTEMS/PROGRAMS

  5. PURPOSE • ASSESS EFFECTIVENESS OF PASS/FAIL SYSTEMS: • HOW WELL DO THEY WORK? • WHAT ARE THE CHARACTERISTICS OF EFFECTIVE PROGRAMS? • WHAT IS THEIR IMPACT ON OTHER HR SYSTEMS?

  6. HOW WELL DO THEY WORK • DO THEY: • SATISFY EMPLOYEE EXPECTATIONS? • MEET AGENCY OBJECTIVES? • AFFECT INDIVIDUAL/ORGANIZATIONAL PERFORMANCE?

  7. WHAT ARE THE CHARACTERISTICS OF EFFECTIVE PROGRAMS? • HOW ARE THEY: • DESIGNED? • IMPLEMENTED? • ADMINISTERED?

  8. WHAT IS THE IMPACT ON OTHER HR SYSTEMS? • AWARDS • MERIT PROMOTION • REDUCTION IN FORCE (RIF) • TRAINING • GRIEVANCES/COMPLAINTS • PERFORMANCE-BASED ACTIONS

  9. HEALTH CARE FINANCING ADMINISTRATION (DEPARTMENT OF HEALTH AND HUMAN SERVICES) GENERAL SERVICES ADMINISTRATION NATIONAL AGRICULTURAL STATISTICS SERVICE (DEPARTMENT OF AGRICULTURE) DEPARTMENT OF EDUCATION NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION (DEPARTMENT OF COMMERCE) FISH AND WILDLIFE SERVICE (DEPARTMENT OF INTERIOR) PARTICIPATING AGENCIES

  10. P/F POPULATIONS • EDUCATION 5,000 • HCFA 2,000 • GSA 13,900 • NOAA 9,200 • NASS 1,150 • FWS 8,000 • TOTAL 39,250

  11. INFORMATION REQUESTS • DOCUMENTS (or synopsis) DESCRIBING REASONS FOR ADOPTING PASS/FAIL • AGENCY INSTRUCTIONS: P/F • AGENCY INSTRUCTIONS: AWARDS • IMPLEMENTATION/ADMINISTRATION MATERIAL • GRIEVANCE/COMPLAINT DATA: P/F • AGENCY INSTRUCTIONS: P/F & OTHER HR PROGRAMS • EVALUATIONS/SURVEYS: P/F

  12. SURVEY SAMPLE SIZES • ED 862 • HCFA 782 • GSA 2,100 • NOAA 992 • NASS 608 • FWS 2,000 • TOTAL 7,344

  13. SURVEY RESPONSE CHOICES • SIGNIFICANTLY BETTER • SOMEWHAT BETTER • THE SAME • SOMEWHAT WORSE • SIGNIFICANTLY WORSE • (DON’T KNOW)

  14. SURVEY STATEMENTS (all) • I have been rated or have rated employees under my agency’s pass/fail performance management system • yes • no • If yes, please continue.

  15. SURVEY STATEMENTS (all) • Measurement of my performance is: • Opportunities for awards are: • Communication with my supervisor about my performance is: • The manner in which I perform my job is:

  16. SURVEY STATEMENTS (all) • Supervisors’ and employees’ focus on performance and developmental opportunities is: • The value of the feedback from the performance appraisal process to help me improve or maintain my performance is: • The value of the feedback I receive to identify the training I need to improve my performance is:

  17. SURVEY STATEMENTS (Supervisors/Managers only) • Administration of the performance management system is: • My ability to reward employee accomplishment is: • The opportunity to focus more on my employees’ actual performance rather than their ratings during our performance discussions is: • Accurate measurement of my employees’ performance is:

  18. SURVEY STATEMENTS (Supervisors/Managers only) • Identifying and dealing with employees who have performance problems is: • The value of the feedback from the performance appraisal process to help me improve or maintain the performance of my employees is: • The value of the performance appraisal process in identifying the training my employees need to improve their performance is:

  19. DEMOGRAPHIC DATA • Agency • Location (headquarters/field site) • Supervisory status (non-supervisor, team leader, supervisor, first-level manager, higher-level manager) • Gender • Pay Category • Number of years under P/F • Previous performance management system

  20. RESPONSE RATES • EDUCATION 47% • HCFA 36% • GSA 34% • NOAA 54% • NASS 67% • FWS 47% • OVERALL 43%

  21. INTERVIEW SITES • ED: HDQRTRS & 4 FIELD SITES (60) • HCFA: HDQRTRS (45) • GSA: HDQRTRS & 3 FIELD SITES (45) • NOAA: HDQRTRS & 3 FIELD SITES (30) • NASS: HDQRTRS & 5 FIELD SITES (40) • FWS: HDQRTRS & 2 FIELD SITES (40)

  22. STATUS • SURVEY DATA ANALYSIS • PROGRAM REVIEW • INTERVIEW DATA ANALYSIS

  23. REPORT BEING WRITTEN AS WE SPEAK!

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