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PVREA Member Survey Questions After the survey question is asked, consider the options and press the appropriate button.

PVREA Member Survey Questions After the survey question is asked, consider the options and press the appropriate button. 1) How long have you been a member?. Over 50 years 35 to 50 years 20 to 35 years 10 to 20 years 5 to 10 years 2 to 5 years Less than 2 years.

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PVREA Member Survey Questions After the survey question is asked, consider the options and press the appropriate button.

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  1. PVREA Member Survey QuestionsAfter the survey question is asked, consider the options and press the appropriate button.

  2. 1) How long have you been a member? • Over 50 years • 35 to 50 years • 20 to 35 years • 10 to 20 years • 5 to 10 years • 2 to 5 years • Less than 2 years

  3. 2) What is your age bracket? • Over 65 • 55 to 64 • 45 to 54 • 35 to 44 • 18 to 34 • No answer

  4. 3) What is your level of satisfaction with PVREA services? • Very satisfied • Somewhat satisfied • Neutral • Dissatisfied • Very dissatisfied

  5. 4) How does PVREA’s customer service compare to your other utilities? • Much better • Better • About the same • Not as good • Much worse

  6. 5) What steps have you taken to become more energy efficient?(3 choices) • Installed efficient lighting • Serviced heating/cooling system • New heating/cooling system • New E-Star appliances • Added insulation • New windows & doors • Installed weather stripping & caulking • Turned off when not used • None

  7. 6) Would you be interested in purchasing a panel from the PVREA Community Solar Farm and receive monthly bill credits?($618 per panel) • Yes • No • Need more information

  8. 7) PVREA’s website contains information on; Cooperative Connections Card, Rebates, Online bill pay, and much, much, more.Have you visited PVREA’s website? • Yes • No

  9. 8) How should PVREA communicate with you?(3 choices) • Newspaper • CO Country Life Magazine • Bill stuffers • Radio • Message on the bills • Email • Social media, Facebook, etc. • Direct mail • Mixed methods

  10. 9) What three items should be PVREA’s top priorities?(3 choices) • Affordable rates • Customer service • Reliability • Efficiency & conservation • Renewable energy • Community involvement • Environmental stewardship • Legislation & government relations

  11. 10) Would you participate in Colorado Advocates for Rural Electrification, a Political Action Committee (PAC) called CARE?($25 annual membership fee) • Yes • No • I’d like more information

  12. 11) Do you think PVREA is providing a good value for the money?(Value = reliability, cost, service, etc.) • Yes • No • Not sure

  13. 12) Do you think PVREA has helped you manage your energy use through energy efficiency and conservation methods?(Examples include; audits, rebates, information) • Yes • No

  14. 13) How would you rate PVREA in handling your concerns and or problems? • Very satisfied • Somewhat satisfied • No opinion • Dissatisfied • Very dissatisfied

  15. 14) Have you used your Cooperative Connections Card to save money on; prescriptions, meals, hotel rooms, flowers, tanning, coffee, dry cleaning, fitness or oil changes? • Yes • No • Prescriptions only • I didn’t know about it

  16. 15) Do you feel this interactive polling was a useful part of the annual meeting? • Yes • No • Somewhat

  17. This concludes our survey • PVREA employees will now pick up the devices • Results will be published in the May issue of the Colorado Country Life Magazine • We thank you for your participation! • Now for more prizes…

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