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Managing Three Generations of Employees

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Managing Three Generations of Employees

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    1. Managing Three Generations of Employees

    2. 2 UNDERSTANDING GENERATIONAL DIVERSITY

    3. 3

    4. 4 Workplace Characteristics

    5. 5 Inter Generational Tension? Location and Timing of work Office vs. Mobile Working Office timings vs. Task timings Communication among team members Time Lag Mode of Communication Nature of Collaborative Input Definition of “Expert” Finding information or learning new things Source of Learning

    6. 6 Is the Asian context different from the Global context? (Gen Y as an example)

    7. 7 Is the Asian context different from the Global context? (Gen Y as an example)

    8. 8 MANAGING GENERATIONAL DIVERSITY

    9. 9 What does this mean for Employers?

    10. 10 All generations want to … Belong Be valued and respected Have trustworthy leaders Make meaningful contributions Have resources and skills that would help them excel

    11. 11 What can employers do?

    12. 12 Focus on COMMUNICATION

    13. 13 Focus on DEVELOPMENT

    14. 14 Focus on RECRUITMENT STRATEGIES

    15. 15 Focus on RECRUITMENT STRATEGIES

    16. 16 Most-valued rewards

    17. 17 To summarise

    18. 18 The challenge will continue…..

    19. 19 Sources used in preparation of this presentation Penelope Trunk (2006) Brazen Careerist “Teamwork is a great way to sidestep office hierarchy” Penelope Trunk (2008) Brazen Careerist “Are you a Gen Y Magnet” Penelope Trunk (2009) Brazen Careerist “How to lead in the New Millennium” Gary Hamel (2009) The Wall Street Journal “The Facebook Generation vs. the Fortune 500” Gary Hamel (2009) The Wall Street Journal “Empowering Natural Leaders in ‘Facebook Generation’ Ways” Tulgan & Martin (2008) Rainmaker Thinking Inc. “Managing the Generation Mix™ ” Tammy Erickson (2008) Harvard Business Review Ideacast “Managing Generation Y” Tammy Erickson (2009) Harvard Business Review “The Four Biggest Reasons for Intergenerational Conflict” Tammy Erickson (2009) Harvard Business Review “Guide to Managing Ys” Tammy Erickson (2009) Harvard Business Review “Global Generations: Focus on India” Navi Radjou (2008) Harvard Business Review “Wanted – Entrepreneurs who can ignite 550 Million Minds” Cristina Simón (2008) Universia Knowledge @ Wharton – “Generation Y and the Labor Market: Models for HR Management” Alan Whalley (2008) Mercer “Why CEOs Need to Understand Generation Y ” Andres Tapia (2008) Hewitt Associates “The Millennials” Twenge & Campbell (2008) Journal of Managerial Psychology “Generational differences in psychological traits and their impact on the workplace” Terjesen, Vinnicombe & Freeman (2007) Career Development International “Attracting Generation Y graduates: Organizational attributes, likelihood to apply and sex differences” TalentSmoothie (2008) ‘Global Tell is how it is’ Summary Research Report, Asia PricewaterhouseCoopers (2007) “Managing Tomorrow’s People – The future of work to 2020” PricewaterhouseCoopers (2009) “Managing Tomorrow’s People – Millennials at work: Perspectives from a new generation” Worldone Research (2009) “LexisNexis Technology Gap Survey”

    20. 20 Presenter’s contact details Niloufer Irani KPMG +91 22 39835528 nirani@kpmg.com www.in.kpmg.com

    21. 21 An aging world – 2025 In 2050, there will be more than three times as many people age 65 and older in the world as there are today.In 2050, there will be more than three times as many people age 65 and older in the world as there are today.

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