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Where do the Experts Turn for Answers?

Where do the Experts Turn for Answers?. Presenter: Mariano Gomez MIS, MCITP, PMP, MVP. Objectives. Introduction and Overview Microsoft CustomerSource and PartnerSource The importance of Networks Jumping on the Social Networking bandwagon Microsoft Dynamics GP Publications

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Where do the Experts Turn for Answers?

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  1. Where do the Experts Turn for Answers? Presenter: Mariano Gomez MIS, MCITP, PMP, MVP

  2. Objectives • Introduction and Overview • Microsoft CustomerSource and PartnerSource • The importance of Networks • Jumping on the Social Networking bandwagon • Microsoft Dynamics GP Publications • Aggregators and Search Engines • The Blogging Community • Taking advantage of the “Golden Nuggets” • Q & A Wrap-up

  3. Where is San Andres Island? • At only 27 square km, the island of San Andres is one of the smallest islands in the Caribbean Sea • It belongs to Colombia, but was a former British territory up to the early 1700’s

  4. I get to enjoy this…

  5. Where the Experts Turn for Answers Microsoft Dynamics CustomerSource & PartnerSource

  6. Where the Experts Turn for Answers • Microsoft Dynamics CustomerSource / PartnerSource • Knowledge Base • Downloads & Updates • Automated Solutions • Service Packs & Product Releases • Compatibility Charts and Upgrade Paths • Downloadable Training Materials • Microsoft Developers Network (MSDN)

  7. CustomerSource – Communities Menu Communities Options: Microsoft Dynamics Community Ask The Community User Groups Alliance Product Feedback Support has multiple items like: Knowledgebase Automated Solutions Hot Topics (et, al) Documentation How-To Installation User Guides (just to mention a few things)

  8. Knowledgebasehttps://mbs2.microsoft.com/customersourceapp/search.aspxKnowledgebasehttps://mbs2.microsoft.com/customersourceapp/search.aspx

  9. Ask The Communityhttp://community.dynamics.com/f/default.aspx

  10. Updating to Microsoft Dynamics GP 2010https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/hottopic_mdgp2010_update.htm

  11. Automated Solutionshttps://mbs.microsoft.com/customersource/support/selfsupport/automatedsolutions/automatedsolutionsR10.htm

  12. User Guideshttps://mbs.microsoft.com/customersource/worldwide/us/documentation/userguides/

  13. Product Feedbackhttps://mbs.microsoft.com/customersource/productsuggestions/productsuggestion.htm

  14. Where the Experts Turn for Answers The Importance of Networks

  15. Microsoft Product Management Team Sample Network Map Bob McAdam Mariano Gomez, MVP John Crahan Victoria Yudin, MVP Constance Quigley Zubin Gidwani David Musgrave Leslie Vail, MVP John Lowther Andy Snook Mark Polino, MVP

  16. How & Where to Meet? • Become BFF with a Microsoft Dynamics GP MVP • Microsoft Dynamics Convergence • Microsoft Dynamics GP Technical Conference • GPUG Summit • GPUG National Webinars • GPUG Local Chapters • Third Party User Groups / Mail Lists • Attend Value-Added Resellers (VAR) sponsored events • Follow the various Microsoft Dynamics GP specialized blogs • Social Networking • Twitter • Facebook • LinkedIn

  17. Where the Experts Turn for Answers Jumping on the Social Networking bandwagon

  18. How & Where to Meet – LinkedIn

  19. How & Where to Meet – Linked In

  20. How & Where to Meet – Linked In GroupsScan your connections group memberships…

  21. Where the Experts Turn for Answers Microsoft Dynamics GP Publications

  22. Microsoft User Manuals • Available through your Microsoft Partner and Microsoft • Covers all core modules • Various formats available (PDF, Hard copies)

  23. Mark Polino, CPA, MVPMicrosoft Dynamics GP Cookbook Author of “50 tips in 50 mins”Author of short stories • What you will learn from this book • Create and run macros in Dynamics GP • Activate hidden features of Dynamics GP • Improve Dynamics GP usability by hacking the system • Leverage SmartList feature using proven techniques • Enhance Dynamics GP processes using various tools and tips • Prevent and correct errors in Dynamics GP • Maintain Dynamics GP and ensure proper operation of the system using optimum processes • Connect Dynamics GP to Microsoft Office usingdifferent options • Improve the efficiency of ordinary Dynamics GP applications

  24. Victoria Yudin, MVPMicrosoft Dynamics GP 2010 Implementation Available on Amazon.com • Master how to implement Microsoft Dynamics GP2010 with real world examples and guidance from a Microsoft Dynamics GP MVP • Understand how to install Microsoft Dynamics GP 2010 and related applications, following detailed, step-by-step instructions • Learn how to set-up the core Microsoft Dynamics GP modules effectively • Discover the additional tools available from Microsoft for Dynamics GP

  25. Accolade Publications • The Dynamics GP Power User Guidebook • Information Flow and Posting • Manufacturing Cost Accounting • Inventory Management Techniques • Confessions of a Dynamics GP Consultant • Maintaining Dynamics GP • Understanding Sales Order Processing • MS-SQL for GP Consultants • Understanding Purchase Order Processing • Customizing GP with The Builders • The Dynamics GP Security Handbook • Extending MS Dynamics GP • Microsoft SQL Server Reporting Services (New)

  26. Where the Experts Turn for Answers Aggregators & Search Engines

  27. Where the Experts Turn for Answers An unknown operation on table 'rvlrmPmntDocKeysMSTR'  could not find a record.

  28. Where the Experts Turn for Answers Customer Source doesn’t always have an answer – Hail Mary lob it out to Bing!

  29. Where the Experts Search for Answers

  30. Aggregators: Dynamics Community • http://community.dynamics.com/

  31. Aggregators: GP Window • http://gpwindow.com/

  32. Blog Aggregators – My GP Search • http://mygpsearch.blogspot.com/p/my-gp-search.html

  33. Blog Aggregators – MY GP Search • http://mygpsearch.blogspot.com/p/my-gp-search.html

  34. Dynamics GP Application Support and Services Blog http://blogs.msdn.com/b/dynamicsgp/archive/2008/10/01/microsoft-dynamics-gp-blogs.aspx

  35. Getting the most out of your Microsoft Dynamics GP Community by David Musgravehttp://blogs.msdn.com/b/developingfordynamicsgp/archive/2010/08/03/getting-the-most-out-of-your-microsoft-dynamics-gp-community.aspx

  36. Microsoft Dynamics GP Blog listing by David Musgrave http://blogs.msdn.com/b/developingfordynamicsgp/archive/2008/09/30/microsoft-dynamics-gp-blogs.aspx

  37. Where the Experts Turn for Answers Golden Nuggets from Individual Blogs

  38. Individual Blogs & Golden Nuggets

  39. Individual BlogsVictoriaYudin.com

  40. Individual BlogsDynamicAccounting.net

  41. Individual BlogsDynamicAccounting.net| GP Table Reference | Table Listings

  42. Individual BlogsDynamicAccounting.net| GP Table Reference | Field Listings

  43. Individual BlogsDynamicAccounting.net| GP Table Reference | SQL Scripts

  44. Where the Experts Turn for Answers Q & A Wrap Up

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