Building Trust in Respite Care

1. Building Trust in Respite Care UPTOHIM Ministries

2. Welcome • and • Introductions UPTOHIM Ministries

3. So what’s the big deal about trust? Group Discussion UPTOHIM Ministries

4. SMALL GROUP DISCUSSION IDENTIFY COMMON FEARS AND ANXIETIES EXPERIENCED BY CARE GIVERS ON A REGULAR (DAILY ) BASIS UPTOHIM Ministries

5. SMALL GROUP DISCUSSION CONTINUED WHAT KIND OF EMOTIONAL SUPPORT DO CARE GIVERS NEED THE MOST? UPTOHIM Ministries

6. GROUP DISCUSSION UPTOHIM Ministries

7. Overcoming the fears and anxieties is best done through the establishment of compassion-based respite care plansthat are built on trust. UPTOHIM Ministries

8. TRUST – Defined • Trust means having or placing confidence or a firm belief in the honesty, integrity, dependability or power of someone or something. • Trust in respite care should be: 1. based on mutual respect 2. co-existing with two critical factors: - Vulnerability - Motivation to serve others 3.Set on a foundation of SIX FUNDAMENTAL PERSONAL and CORPORATE VALUES UPTOHIM Ministries

9. When trust is present, individuals involved with the “respite team” are vulnerable with one another. UPTOHIM Ministries

10. They are willing to say: • “I don’t know the answer” • “I was wrong” • “I can’t do this by myself” • “I’m sorry” • “Please help me!” UPTOHIM Ministries

11. They are motivated to serve others and are dedicated to establishing trusting relationships. UPTOHIM Ministries

12. “Act as if what you do makes a difference. It does.” William James “Do you want to know who you are? Don't ask. Act! Action will delineate and define you.” Thomas Jefferson UPTOHIM Ministries

13. SIX CORE VALUES OF RESPITE TRUST • Compassion (mercy)– having a deep feeling of sharing in the suffering of another, along with a desire to provide aid or show mercy in practical ways • Communication- the ability to exchange thoughts, messages and information through speech, non-verbal and/or written methods • Commitment - an attitude of pledging oneself to a position and a willingness to be bound emotionally and intellectually to some course of action • Competency- the state or condition of being properly or well qualified and adequate for the purpose at hand • Consistency- manifesting behavior traits that remain continually unchanged and in keeping with the identified needs and expectations • Character- possessing a combination of moral and ethical qualities and features that distinguish oneself from others in terms of integrity, strength and fortitude UPTOHIM Ministries

14. Who is responsible for establishing trust in respite care? UPTOHIM Ministries

15. Everyone involved in providing a safe, healthy, positive and productive environment for the loved one and primary care givers. THESE INDIVIDUALS COMPRISE THE RESPITE TEAM! UPTOHIM Ministries

16. What is the key? UPTOHIM Ministries

17. CONSCIOUSLY MAKING A PERSONAL AND COROPORATE CHOICE TO ESTABLISH ITIN ALL OF OUR RELATIONSHIPS!!! UPTOHIM Ministries

18. “Always continue the climb. It is possible for you to do whatever you choose, if you first get to know who you are and are willing to work with a power that is greater than ourselves to do it.” Ella Wheeler Wilcox “Be miserable. Or motivate yourself. Whatever has to be done, it's always your choice.” Wayne Dyer UPTOHIM Ministries

19. BREAKING DOWN THE SIX FUNDAMENTAL PERSONAL and CORPORATE VALUES UPTOHIM Ministries

20. COMPASSION • Requires that we become aware of the needs that exist • our own needs • the needs of others • Provides an opportunity to recognize our own imperfections, weaknesses and need for assistance from others • Gives us an opportunity to overlook offenses/ wrongs done to us • Results in taking action to help others when/ where they need the most help UPTOHIM Ministries

21. COMMUNICATION • It takes two to tango! • Requires clarity and specificity • Involves key elements • Listening objectively • Clarifying what others say – avoids “assumicide” • Sitting quietly when others don’t know what to say • Refraining from giving unsolicited advice • Reading cues – verbal and non-verbal • Understanding underlying “drivers” - needs, motivations, emotions, concerns • Sensitivity UPTOHIM Ministries

22. COMMITMENT • Attitude that conveys dedication and loyalty • Incorporates a “people first” perspective • Provides opportunities to teach and learn from one another • Establishes a goal of “affective commitment” • Posses a positive emotional attachment • Perform tasks because you “want to” • Demonstrates a sense of purpose UPTOHIM Ministries

23. COMPETENCY • Requires having a clear understanding of and a defined set of standards • Incorporates flexibility • Demonstrates skill in choosing appropriate activities • Fosters a sense of connectedness • Fulfills responsibilities • Embraces a willingness to learn and grow UPTOHIM Ministries

24. CONSISTENCY • Internally balanced = personal values, desires and beliefs do not contradict one another • Externally balanced = behaviors align with identified needs and expectations • Reliable UPTOHIM Ministries

25. CHARACTER • Maintains confidentiality • Maintains healthy boundaries • Honest • Respectful • Embraces personal accountability model UPTOHIM Ministries

26. The need for collaboration in respite care UPTOHIM Ministries

27. CONCLUDING THOUGHTS and COMMENTS UPTOHIM Ministries