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Aligning Strategy, Finance and Performance Management Challenges and Lessons

GFP Conference Brighton 19 th November 2009 Simon Godfrey. Aligning Strategy, Finance and Performance Management Challenges and Lessons. Why SAP ?. 37 Years old 50,000 people Number One Applications Provider 26 Industries 89,000 Customers Public Sector – top 3. Why Now ?.

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Aligning Strategy, Finance and Performance Management Challenges and Lessons

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  1. GFP Conference Brighton 19th November 2009 Simon Godfrey Aligning Strategy, Finance and Performance ManagementChallenges and Lessons

  2. Why SAP ? • 37 Years old • 50,000 people • Number One Applications Provider • 26 Industries • 89,000 Customers • Public Sector – top 3

  3. Why Now ? • Finance in the Front Seat • More from (much) less • Cost Control • Value & Delivery • Tangible Benefits • Faster ROI & TCO

  4. Challenges Commitment from the top Shared & Communicated Vision & Mission Ownership & Accountability Resources & Alignment Key Performance Indicators Linking Contributions Technology & Systems Complex Processes Momentum

  5. Lessons Start at the top – know where you’re headed KPI numbers – keep small Don’t forget the bottom – trace the contributions Build in Flexibility from the start Accept Risk & Learn fast Small “is” beautiful Partnership & Trust Constant Communication Embed into everyday working

  6. Our own World Our Purpose (Vision) SAP helps our world run better in order to create enduring prosperity for people everywhere Our Ambition (Mission) By making businesses and institutions around the globe perform at a significantly higher level of efficiency and effectiveness by enabling Business Network Transformation and closed-loop insight-to-action

  7. Connecting the Dots Vision Mission KPI 1 Revenue KPI 2 Satisfaction KPI 3 Impact KPI 5 Innovation KPI 4 Sustainability Pi A Pi B Pi C Pi 1 Pi 2 Pi 3 Pi 4 O 1 O 2 O 3 O 4

  8. The secrets in the weighting ! Pi 1 Pi 2 Pi 3 Pi 4 O 1 O 2 O 3 O 4 £ ZBB Budget Task Task Task Task Task Task Task Task £ £ £ £ £ £ £ £

  9. Ministry of Finance – SingaporeCustomer Situation • No Global Financial Vision over projects managed by Singapore Ministry and Agencies • Non unified Budgeting and Financial Process • No integrated process between Agencies, Ministry and MOF • Multiple users interface • No flexible and easy to use dashboard tools available for senior MOF • Lack of timely report availability, limited visibility due to reporting limitation. • System is not scalable • Large user base

  10. Ministry of Finance – SingaporeBenefits • Performance Based Budgeting based on long term vision • Integration of all budget processes (Project and Operations) • Integrated Budgeting process between agencies, ministries and MOF • User friendly solution (MS Office and Web tools) • Technical flexibility to comply with local government security

  11. Example – Singapore Ministry of Finance

  12. Question Time Q1 – What are the obstacles to joining up the dots? Q2 – How can progress be speeded up? Q3 – What does “good” look like in the UK Public Sector?

  13. Question Time Thank you

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