Integration platform

1. Operational processes with Tempus Serva • Process definition • Content • Process flow • Security Repository Designer Complaint cases Costumers records Economical analysis … Import spreadsheet Design workflows Control of event … Online workstation Integration platform Analyze engine Other systems Databases Email account … Search’s Flow analysis Statistic tests … Messages about changes Send reminders Monitor processes … Information's Files / pictures Task/contacts … Personal assistant Archive Website TIP: Click on the differentsubjects to learn more about them. Technical info

2. You start here Case type overview Records of elements Show/edit elements Process analysis Reports, search, analysis's Personal note/ subscription

3. The frontpage gvies you a quick overview of all processes and saved reports. Records of elements Process analysis

4. For hver type sagsgang findes separate lister der let kan filtreres, sorteres og eksporteres til regneark. Show/edit elements Reports, search and analysis’s

5. Based on the collected data about the users work with cases a number of historic analysis’s is generated

6. The simple elements are easily edit because of the user interface helping you continuously control your keying Log for elements Personal note/ subscription

7. Complex searching's with the combination of many parameters can easily be build by the search engine. Division and counting can be graphical illustrated with one click Statistic tests

8. Analysis of population demand that you find two groups and select a wished parameter to analyze – Tempus Serva choose the type of test and interpret the data.

9. Log information's for elements include • The time of use allocated on user • The development of the case • The permitted access to the case

10. Process definition • Content • Case • Security The standard solutions are aimed to those who want to get started quickly: You can create a solution and then later on modify it. Repository • Economi and ERP • Reconcilliacion • CRM / Lead database • ABC calculator • Human resources • Candidate database • Balanced scorecard • New employees • Various • Records • Change requests • Complain cases

11. With the model of Tempu Serva’s you can define very specified and complex solutions, only by clicking and bescribe the elements in the wished solution. • Process definition • Content • Case • Security Content • ”Header” (text) • Obligatory • ”Photos” (yes/no) • ”Attachment” (Photo) • Show photo if [photos] = ”yes” • ”Price” (decimal) • Min: 0 / Max: 10000 • ”Loan” (table) • Start (data) • End(data) • Notes (long text) • … Rights Who xWhenxWhat Process You can define all types of content and relations between cases. There are more than 80 different types of fields, which you can define your content from. Established started Employee Archive Chef handled Approved The finished processdefinitions can easily be copied and moved between servers. Aim: Max use of 2 days to fullfil the task Notified all managers after 2 days with non activity

12. Process definition • Content • Case • Security The purpose of Tempus Serva is to make ordinary people able to design and maintain IT systems without the need of programming and long projects. Designer 5-60 minuts Start using the solutions Content Outline the case Add security Who What When As an alternative you can import data from a spreadsheet when you define the content. • Besides the procedure of the case you can in the dynamic model choose to: • Define actions which need to be implemented automatically • Set up measurement points and performance demands in the process. The system can be adjust over and over after need. By this it is obvious to start a “proof-of-concept” before all demands are set.

13. Process definition • Content • Case • Security The incorporated integration of Tempus Serva secure that the users can work freely across many systems. Export data to other systems when certain event occurs. Use same log-on for all systems Active Directory Integration platform XML dokument Export SQL database Note Set up new cases based on data from other systems Use data from other systems from other systems directly in your keying. Import Emails (POP3) Service Web service Integrate other system with Tempus Serva through integrated web services Allow Tempus Serva to look like your website and your intranet. Website Layout

14. The unique design-integrator in Tempus Serva, ensure that the system looks like the rest of your existing systems. Integration platform Layout Note that the design are being incorporated in all sites without the boring effect that you normally see in use of frames.

15. The assistant in Tempus Serva helps the user to keep control on the cases and their area of responsibility. • Personal portal • Profile / layout • Notification • Own notes about cases • Personal rapports Notification though e-mail Cases in which you are responsible Supervision of a specific case Event (e.g. deadline) Registration of admission and time consumption Frequents of notifications can be controlled individually and you do not receive e-mails if you are logged on the system. Personal assistent Archive

16. To secure data standard all access to data are taking place through the engine who is handling regulations of validation and workflow. User / systems Business regulations • Proces definition • Content • Procedure • Security All data are kept in databases, which secure good performance and allows advanced analyzes of master data and collected user information's. Data Master data Every case gets its own database A B C D Analysis module • User admission • Case history • Time consumption Logging of use Historical data for process performance • Files • Pictures • Template Appendix and documents • Task • Contacts • Charts Archive Structured information

17. Proces definition • Content • Procedure • Security As user you can with only one click produce advanced slides and repports Graphs Distribution Your oftens used searching are saves under your profile Rapports Searches Analysis module With one click you can with t-test and chi-test track significant variables. Population statistic Process monitor Personal assistant Archive Information about specific cases are saved continuously, which in combination with defined measurement points can be used to analyze the procedure of a process.

18. Teknisk info • Maintenence • System cleanup services • Log aging and compression • No filesystem data storage • Embedded staging (test/live) • Compability • Windows / Linux OS • Works on any servlet server • Access any LDAP storage • Supports most databases • SOAP webservice I/O • Scalability • Multi language • Multi site / style • Fontend server clustering • Sequenced table storage • Codeunit extension points • Security features • 128 bit SSL encryption • SQL injection prevention • Cross-side scripting filter • Brute force shutdown • Trashcan delete policy • Extensive logging features Note: Tempus Serva is Open Source, which means that you as a paying user can see and modify the list text. However it is recommended to use the enclosed code unit API’er.