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Colt TV

Colt TV. 26 July 2012. Today’s agenda. H1 Business update Financial results Becoming a solutions led business Q&A . 1. 2. 3. 4. H1 Business update. Rakesh Bhasin. © 2010 Colt Telecom Group Limited. All rights reserved. Half year headlines.

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Colt TV

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  1. Colt TV 26 July 2012

  2. Today’s agenda • H1 Business update • Financial results • Becoming a solutions led business • Q&A 1 2 3 4

  3. H1 Business update Rakesh Bhasin © 2010 Colt Telecom Group Limited. All rights reserved.

  4. Half year headlines • Revenue growing, but not where we had hoped it would be. Spend not adjusted in line with revised forecasts • Cost pressures - increased investment and foreign currency impact • Solid performance in Carrier Voice but Corporate & Reseller declined

  5. Business update • Half-year growth for the first time in many years • Pipeline increasing in quality and quantity and larger deals • Economic uncertainty – higher churn from smaller accounts • Continued positive sentiment towards our strategy • More managed solutions sales - Network and IT • More spend from larger accounts but can lead to “lumpy” revenue

  6. External market news • Missed revenues by 5% • Cut guidance and eliminated 2012 dividends • Drop in profits and cut dividends It’s a tough market out there

  7. Six key programmes and TSAT Six key programmes Customer satisfaction (TSAT) Transactional Services Business Speedboat DCS Expansion Portfolio Management Profitability Leadership and culture Sales process Service Delivery - new Incident management Billing queries Renewal Total 77% 81% 74% 62% 90% 74% Making progress but a lot more to do in H2

  8. What we need to do now • Continue to invest in our strategic agenda • Understand our customers and deliver what they need – at speed • Share ideas and think differently • Efficiently execute projects • Spend what we really have to – not what’s in our budget We need to realise revenue faster and continue to manage our cost tightly

  9. H1 results update Mark Ferrari

  10. H1 financial headlines • Data revenue growth reflects continued take-up of Ethernet services but legacy bandwidth services continue to decline • Managed Services revenue increased due to 2011 modular data centre contracts and an increase in sales activity with enterprise customers • Carrier Voice upsurge driven by increased international traffic through new Voice trading platform. Corporate and Reseller decline due to price pressures

  11. How are our business units doing? • CCS continues to develop the channel strategy to increase revenue and key focus remains on business automation • CES good progress on Delta & Gamma programme. Increased appetite from customers to move from a DIY network provision to more of a Managed Service • Continued market excitement around our modular product and overall pipeline increasing. New site acquired in Netherlands with anchor tenant.

  12. What the markets say “Colt have succeeded where others have not” Deutsche Bank “Colt has rediscovered growth” Analyst: Andrew Darley “Solid H1, story on track” Morgan Stanley “A positive H1 trading update this morning ” Analyst: Lorne Daniel

  13. A solutions led business Clark Turabee © 2010 Colt Technology Services Group Limited. All rights reserved.

  14. Inner Circle

  15. Inner Circle • We want a high performance culture • We will continue to invest in it • So, the Inner Circle journey continues……to Istanbul! • www.colt.net/innercircle

  16. Q&A © 2010 Colt Technology Services Group Limited. All rights reserved.

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