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Dai Davies, DANTE DRCN 2014 Ghent April 1-3 2014

Network Reliability – the Role of Excellence in Network Operations. Dai Davies, DANTE DRCN 2014 Ghent April 1-3 2014. All About GÉANT. Resilient Topology Resilient Physical Routing Minimal Hardware Resilience Relies on Vendor Sparing (4hr response time).

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Dai Davies, DANTE DRCN 2014 Ghent April 1-3 2014

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  1. Network Reliability – the Role of Excellence in Network Operations Dai Davies, DANTE DRCN 2014 Ghent April 1-3 2014

  2. All About GÉANT • Resilient Topology • Resilient Physical Routing • Minimal Hardware Resilience • Relies on Vendor Sparing (4hr response time)

  3. GÉANT Availability - February 2014 α - Effectively 100% Availability β – Romania, Serbia

  4. Anatomy of GÉANT Operations

  5. Ticket Count by Process Type

  6. Analysis of GÉANT Trouble Tickets

  7. Analysis of GÉANT Incident Tickets

  8. Operations’ issues Performance

  9. Performance Parameters • Availability (Sorted) • Available Bandwidth (Statistical) • One-Way delay (Path) • Packet Loss (Potentially Fatal) • Packet Delay Variation(Jitter) -Important for Real Time Applications

  10. Performance Monitoring. Offers:- • Multi-Domain Monitoring Capability • Supported by Measurement Archive (Trending) • Capable of Measuring • One-Way delay • Packet Delay Variation (Jitter) • Packet Loss • Available Bandwidth using BWCTL • +ping, traceroute etc.

  11. PerfSonar at its best

  12. Operations issues Security

  13. GÉANT Security Tickets 2013-2014 Number of tickets Typical Month

  14. GÉANT –Security Tickets

  15. First Level Support in FED4FIRE First Level Support Alarms Sys Admin (Operational Support) Dashboard Developer (Subject Matter Expert) Ticketing System / processes

  16. FED4FIRE Dashboard Network Reachability Overall Health Internal Summary Check

  17. Fed4FIRE - FLS Experience

  18. Thank you!

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