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RIMS CENTRAL ARIZONA CHAPTER

RIMS CENTRAL ARIZONA CHAPTER. Communication Styles of the Broker & Client LANCE J. EWING CRM, ARM, ERMP. Recognize These Brokers or Clients?. So How Do You Improve COMMUNICATION. AND STILL REMAIN SANE?. The Golden Rule Theory and why it does not work.

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RIMS CENTRAL ARIZONA CHAPTER

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  1. RIMS CENTRAL ARIZONA CHAPTER Communication Styles of the Broker & Client LANCE J. EWING CRM, ARM, ERMP

  2. Recognize These Brokers or Clients?

  3. So How Do You Improve COMMUNICATION AND STILL REMAIN SANE?

  4. The Golden Rule Theory and why it does not work

  5. TREAT OTHERS AS YOU WANT TO BE TREATED--NOT

  6. Understand Them and Communicate with Them

  7. The Director Communicator Strong Personality Very Direct and to the Point Expert in ALL Areas Results Only “Time is Money”

  8. The Relater Communicator Team Builder Personality Consensus is Key Supportive Works Behind the Scenes “Why Can’t We All Get Along”

  9. Detail Oriented Personality Analytical Skill Set Systems “R” US Bit of Perfectionist “Data and Numbers Equal Knowledge” The Thinker Communicator

  10. Charismatic & Charming Opportunity Seeking Skill Set Reaction Seeker Works best with an Audience “Communication by Party” The Social Communicator

  11. Once You Understand Them Then Set the Ground Rules • Ask the what they expect in the relationship • Inform them what you expect from the relationship • How do they and you want to be touched and how often • Provide meaningful and regular communication (recall the good, the bad and the ugly) • Learn to say “I am sorry” and learn to say “No” • Always be long on delivery and short on promise

  12. FINALLYALWAYS HAVE SOME FUN

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