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Crosston Boan Technology 北京博安信息技术有限公司

Crosston Boan Technology 北京博安信息技术有限公司. Boan Technology.

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Crosston Boan Technology 北京博安信息技术有限公司

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  1. Crosston Boan Technology 北京博安信息技术有限公司

  2. Boan Technology • 我公司以中国北京为中心，面向全中国的IT咨询服务、系统集成公司。公司的高层管理人员均有十年以上的IT管理经验，并有着广泛而且丰富的外企以及国有企业IT背景和资源。随着中国加快进入WTO的步伐，信息化、数字化、网络化正在深刻而彻底地改变着传统的经营方式并快速地冲激市场。基于公司的背景，Boan China更加充满信心地面向开放的中国市场。今天在这个新经济时代，Boan China致力于将IT人力外包集成服务、企业信息电子化、数据语音集成服务推向一个新的高峰，同时把Boan China的优秀经验带给我们的合作伙伴，与中国同行一起不断创新和发展。

  3. Boan Technology Choiceway Boan Technology Co. Ltd. is a professional Telecommunication System Integrator 专业的通信技术系统集成商Web site:www.choiceway.com.cn Established in 1998 1998年成立 7 branch offices: Beijing, Shanghai, Guangzhou, ShenZhen ,Xian, ChengDu, HongKong.大中华区分公司：北京，上海，广州，深圳，西安，成都，香港 Beijing office takes the overall management of the business in China. 总部设在北京

  4. What we do (Line Of Business服务范围) Intelligent Plant Structured Cabling智能结构化布线 LAN / WAN System Network equipment 局/广域系统网络设备 Cisco Unified Communications（UC） Boan Technology Audio & Video Conferencing System 音/视频会议 IT outsourcing & IT system leasing IT外包及IT系统租赁 Security System & CCTV 安防及中央监控系统

  5. Our Solution IT Outsourcing Services IT 外包服务 • Integrate the cutting-edge technologies and products in enterprise wide business solutions. • Design, Stage Logistics, On-site Installation, Project Management and Training.设计，物流，现场安装，项目管理及培训 • IT Outsourcing servicesIT外包服务 • IT equipment including PABX, Servers, PCs, Printer, Switch, etc. IT 设备包括：交换机，服务器，电脑，打印机，交换设备等 • People outsourcing 专业人员外包 • IT consultancy including assets & security management, etcIT咨询包括资产管理和企业安全管理 • Business Application development & implementation商务应用开发及实施

  6. Our Services服务 • Maintenance(8X5)维护 • Choices of maintenance维护方案 • 8 x 5 Standard maintenance scheme工作时间标准服务 • Non-office hour services 非工作时间服务 • Customized maintenance contracts客户化维护方案 • Dedicated spare for customer提供专门配件 • Remote Diagnosis远端诊断 • Fulfillment of customer business requirement充分满足客户商业需求 • Committed Response time for customer承诺反应时间 • 3hr (city area), 8hr (> 50Km)市内3小时，50公里以外8小时 • Escalation System to track all Fault Calls 障碍逐级追踪系统 • Faulty equipment replacement问题产品置换

  7. Verify Priority Notification Telephone Call Helpdesk Create Case Assign Engineer Ticket Take Contract Customers Report and Close Case Print service log Engineer Service perform Historical DB Our Service Service Team Manager Service tracking system

  8. Our Operation • Service Escalation System逐级服务系统 • Reception of fault calls 接收报告 • 20-miniute response time 20分钟内响应 • 2 hour on site services 2小时内到现场 • Escalation for unresolved case遗留问题逐级解决方案 • Senior technical staffs involvement资深技术专家参与

  9. Our Solution解决方案 Cisco Unified Communication • 思科产品 • • Cisco CallManager Express/Unity Express • • Cisco CallManager/Unity Connections • • Cisco MeetingPlace Express • Cisco IP Contact Center • Witness , NICE Recording system • ………….

  10. Our Services服务 • Installation安装服务 • Vendor-certified Engineer 厂商认证工程师 • Cisco Certified Expert 思科认证专业人员 • AVAYA Certified PABX/Call center AVAYA认证交换机/呼叫中心专业人员 • SYSTIMAX (Commscope Certified )康普认证专业人员 • Installation Options - Standard & Extended标准及扩容安装 • System upgrade & optimization系统优化升级

  11. Our Services服务 • Project Management项目管理 • Co-ordination 项目协调 • Implementation 实施 • Problem Resolution 解决方案 • Progress Reviews (weekly)进度总结 • Project Documentation 项目文档管理 • Acceptance Criteria and Procedures set up 验收标准及程序设置

  12. Our Professional Services专业服务 • Integration Services集成服务 • Installation安装 • Maintenance维护 • Project Management项目管理 • Site Preparation 现场安排 • H/W & S/W Upgrades软/硬件升级 • Relocation/Migration IT产品搬迁 • Consulting services咨询服务 • Network Security Services网络安全

  13. Our Solution Structured Cabling 结构化布线 • • Certificate资质 • Commscope 认证系统集成商 • Siemon 认证 • Ortronics 认证 • • System Coverage • • Intelligent Plant 智能工厂 • • Office Building –Horizontal cabling. 智能楼宇

  14. Our solution Network网络 • Cisco 全面结决方案 • Firewall & VPN equipment防火墙及VPN设备 • Network Security (IPS, Antivirus, Scanner etc.) 网络安全 • Telecom Support (CNC & CT )电信全面合作（网通及中国电信）

  15. Our Solutions AV System视频系统 • Polycom Video/Audio Conferencing SystemPolycom 音/视频会议系统 • Clearone Professional Audio Conferencing SystemClearone 专业音频会议系统 • Shure Professional MicrophonesShure 专业麦克风 • AMX Integrated Central Control System AMX 集成中央控制系统

  16. Thank You!

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