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Processes. Processes. Process Interface (Conversation Spec / Workflow schema). Objects. Objects. Object Interface (CORBA IDL / COM / JavaBean / ...). Data. Data. Data Interface (SQL DDL / EDI / ...). Acceptance. Request. Negotiation. Customer. Performer. Feedback. Performance.

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Processes

Processes

Process Interface

(Conversation Spec /

Workflow schema)

Objects

Objects

Object Interface

(CORBA IDL /

COM / JavaBean / ...)

Data

Data

Data Interface

(SQL DDL / EDI / ...)


Acceptance

Request

Negotiation

Customer

Performer

Feedback

Performance

Completion


reporter

coordinator

programmer

c

pc

p

(direct) customer,

front desk

p

distributor

c

back-office

(R/3)

travel-

agency

a) coordinator

hotel A

customer

c

pc

pc

p

internet shop

c

pc

c

p

mobile agent

hotel B

p

www-browser

R/3

b) mediator

c) broker


Notes Server

Internet

LSX-Extension

SAP R/3 SD

SAP R/3 MM/PM

LAN

SAP R/3 FI

SAP R/3

System

Notes Clients


reporter

distributor

programmer

enter

test

modify

to programmer

process

send

return

new programmer

bug fixed

bug fixed

bug fixed

AssignBug

RemoveBug


reporter

coordinator

programmer

bug received

report bug

bug accepted

bug fixed

bug fixed

bug not fixed

bug assigned

report received

distributor


reporter

coordinator

programmer

bug received

report bug

bug accepted

bug fixed

bug fixed

bug not fixed

bug assigned

report received

distributor


CRS-WWW-Server

Hotel B

reservation

performer-

agent

Tycoon-2

WWW-Server

browser

reservation

performer-

agent

generic

customer-

agent

CRS

Html->Dialog

Dialog->Html

converter

Hotel B

:

:

:

:

:

:

:

:

:

:

:

:

static bindings to

business objects

described

by „on rules“

static bindings to

business objects

described

by „on rules“

browser

CRS

business-logic

reservation

business-logic

BO

BO

BO

BO

BO

BO

BO

BO

Hotel A

reservation

performer-

agent

Hotel A

backoffice

R/3

agent

mobile agent

static bindings to

the SAP R/3 using RFC

in rules

static bindings to

business objects

described

by rules

R/3

reservation

business-logic

BO

BO


generic

customer

WWW

Browser

Hotel A

back-office

WWW

Server

TBC

customer

R/3

performer

http

TBC

WWW

Browser

TBC

generic

customer

agent

TBC

performer

SAP

R/3

http

TBC

mobile

agent

TBC

TBC

TBC

performer

Hotel B

TBC

TBC

customer

TBC

performer

travel agency

application

logic


SearchAttributes

ProductView

dateOfArrival :Date

numOfStays :Int

description :String

salesPrice :Currency

picture :Image

ProductList

products :SingleChoice(String)

...

back

search

details

search

order

refine search

...


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