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Meeting Business and Knowledge Challenges through Social Learning:  How BAE Systems is implementing social learning. Andrew Muras 817.481.2997 [email protected] Sept 2013. BAE SYSTEMS, INC.

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Meeting Business and Knowledge Challenges through Social Learning:  How BAE Systems is implementing social learning

Andrew Muras

817.481.2997

[email protected]

Sept 2013

BAE SYSTEMS, INC.


Manager: “What are you doing Learning:  How BAE Systems is implementing social learning?”Employee:  “Social networking.  I have 826 Friends.  I can find anyone.”Manager: “OK, I need to put together a team of international finance experts who know merger arbitrage, have ten plus years’ experience, speak Cantonese, and can hit the ground running Monday.”Employee:  (pause) “I don’t have any friends like that.”IBM: Stop talking… Start Connecting.


What s your plan

Social Learning Learning:  How BAE Systems is implementing social learning

Collaboration

Knowledge Management

Web 2.0+

What’s your plan?


The World of Work is Changing Learning:  How BAE Systems is implementing social learning


Quick exercise
Quick Exercise Learning:  How BAE Systems is implementing social learning

Finding an Expert


Re-thinking Collaboration Learning:  How BAE Systems is implementing social learning

Improved communication & collaboration through social technologies could raise the productivity of interaction workers by 20-25%


S&P 500 Market Value Learning:  How BAE Systems is implementing social learning

Intangible Assets

81%

17%

1975

2009

Soure: Ocean Tomo


Business learning problems
Business Learning Problems Learning:  How BAE Systems is implementing social learning


Transforming our learning focus
Transforming our Learning Focus Learning:  How BAE Systems is implementing social learning

Previous Focus

Experiential Learning

Social Learning

Formal Learning

3 Es: Experience : Exposure : Education

70%

20%

10%

Learn & Develop

Through

Structured Courses

& Programs

Learn & Develop

Through

Experience

Learn & Develop

Through

Others

90%

= Experiential & Social

Learning & Development

Jennings

70-20-10 Forum


Our services framework
Our Services Framework Learning:  How BAE Systems is implementing social learning

Jane Hart

C4LPT


What to do what not to do
What to do & What not to do Learning:  How BAE Systems is implementing social learning


Learning at the speed of business
Learning at the Speed of Business Learning:  How BAE Systems is implementing social learning


Working out loud what do i know that others need to know
Working Out Loud Learning:  How BAE Systems is implementing social learning“What do I know that others need to know?”


Quick exercise1
Quick Exercise Learning:  How BAE Systems is implementing social learning

Narrating Your Work


Potential for knowledge loss
Potential for Knowledge Loss Learning:  How BAE Systems is implementing social learning

Workforce Demographics

Critical Talent Mgmt

Capturing & Sharing Knowledge

Mentoring

Success Planning

ID of Key Leaders

Mgmt & Leadership

Development

Recruiting

New Hire Training

OnBoarding

Bersin & Associates

25-34 35-44 45-54 55-64 65+


A simple process for knowledge transfer
A Simple Process for Knowledge Transfer Learning:  How BAE Systems is implementing social learning

Average Cost Savings per KC Team = $167K


Communities the killer app
Communities Learning:  How BAE Systems is implementing social learningThe ‘Killer App’


Social network analysis
Social Network Analysis Learning:  How BAE Systems is implementing social learning

Org Chart

HR COE network

Real life!

  • Use for:

    • Communication networks

    • Succession planning

    • Human capital assessment

    • Human capital development


My linkedin network inmaps
My LinkedIn Network Learning:  How BAE Systems is implementing social learningInMaps


Expertise location linkedin knows more than you
Expertise Location Learning:  How BAE Systems is implementing social learningLinkedIn knows more than you

APQC,2013


Our strategy
Our Strategy Learning:  How BAE Systems is implementing social learning


10 At Bats to Prove Yourself Learning:  How BAE Systems is implementing social learning


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