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Meeting Business and Knowledge Challenges through Social Learning:  How BAE Systems is implementing social learning. Andrew Muras 817.481.2997 [email protected] Sept 2013. BAE SYSTEMS, INC.

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Andrew muras 817 481 2997 andrew muras baesystems

Meeting Business and Knowledge Challenges through Social Learning:  How BAE Systems is implementing social learning

Andrew Muras

817.481.2997

[email protected]

Sept 2013

BAE SYSTEMS, INC.


Andrew muras 817 481 2997 andrew muras baesystems

Manager: “What are you doing?”Employee:  “Social networking.  I have 826 Friends.  I can find anyone.”Manager: “OK, I need to put together a team of international finance experts who know merger arbitrage, have ten plus years’ experience, speak Cantonese, and can hit the ground running Monday.”Employee:  (pause) “I don’t have any friends like that.”IBM: Stop talking… Start Connecting.


What s your plan

Social Learning

Collaboration

Knowledge Management

Web 2.0+

What’s your plan?


Andrew muras 817 481 2997 andrew muras baesystems

The World of Work is Changing


Quick exercise

Quick Exercise

Finding an Expert


Andrew muras 817 481 2997 andrew muras baesystems

Re-thinking Collaboration

Improved communication & collaboration through social technologies could raise the productivity of interaction workers by 20-25%


Andrew muras 817 481 2997 andrew muras baesystems

S&P 500 Market Value

Intangible Assets

81%

17%

1975

2009

Soure: Ocean Tomo


Business learning problems

Business Learning Problems


Transforming our learning focus

Transforming our Learning Focus

Previous Focus

Experiential Learning

Social Learning

Formal Learning

3 Es: Experience : Exposure : Education

70%

20%

10%

Learn & Develop

Through

Structured Courses

& Programs

Learn & Develop

Through

Experience

Learn & Develop

Through

Others

90%

= Experiential & Social

Learning & Development

Jennings

70-20-10 Forum


Our services framework

Our Services Framework

Jane Hart

C4LPT


What to do what not to do

What to do & What not to do


Learning at the speed of business

Learning at the Speed of Business


Working out loud what do i know that others need to know

Working Out Loud“What do I know that others need to know?”


Quick exercise1

Quick Exercise

Narrating Your Work


Potential for knowledge loss

Potential for Knowledge Loss

Workforce Demographics

Critical Talent Mgmt

Capturing & Sharing Knowledge

Mentoring

Success Planning

ID of Key Leaders

Mgmt & Leadership

Development

Recruiting

New Hire Training

OnBoarding

Bersin & Associates

25-34 35-44 45-54 55-64 65+


A simple process for knowledge transfer

A Simple Process for Knowledge Transfer

Average Cost Savings per KC Team = $167K


Communities the killer app

CommunitiesThe ‘Killer App’


Social network analysis

Social Network Analysis

Org Chart

HR COE network

Real life!

  • Use for:

    • Communication networks

    • Succession planning

    • Human capital assessment

    • Human capital development


My linkedin network inmaps

My LinkedIn NetworkInMaps


Expertise location linkedin knows more than you

Expertise LocationLinkedIn knows more than you

APQC,2013


Our strategy

Our Strategy


Andrew muras 817 481 2997 andrew muras baesystems

10 At Bats to Prove Yourself


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