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Appreciative Advising & Technology: Innovative Ways To Enhance Outreach & Communication. Jennifer L. Bloom, Ed.D. Clinical Professor, U. of SC [email protected] 217-766-4212 (cell). Rob Freidhoff Director of Advising, University of Michigan College of Engineering [email protected]

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appreciative advising technology innovative ways to enhance outreach communication

Appreciative Advising & Technology: Innovative Ways To Enhance Outreach & Communication

Jennifer L. Bloom, Ed.D.

Clinical Professor, U. of SC

[email protected]

217-766-4212 (cell)

Rob Freidhoff

Director of Advising, University of Michigan College of Engineering

[email protected]

what technology do you most hope to start using in the near future

What technology do you most hope to start using in the near future?

Please share your answer in the chat space!

o banion s advising definition
O’Banion’s Advising Definition

O’Banion, T. (1994). An academic advising model. NACADA Journal, 14(2), 10–16. (Original work published 1972)

definition
Definition

“Appreciative Advising is the intentional collaborative practice of asking positive, open-ended questions that help students optimize their educational experiences and achieve their dreams, goals, and potentials.”

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.
partial list of institutions with appreciative advisers
Partial List of Institutions with Appreciative Advisers
  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.
the six phases of appreciative advising
The Six Phases of Appreciative Advising
  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.
appreciative advising phases
Appreciative Advising Phases
  • Disarm– Recognizing the importance of first impressions, create a safe, welcoming environment for students.
  • Discover - Utilize positive open-ended questions to draw out what they enjoy doing, their strengths, and their passions. Listen to each answer carefully before asking the next positive question.
  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.
appreciative advising phases1
Appreciative Advising Phases
  • Dream - Help students formulate a vision of what they might become, and then assist them in developing their life and career goals.
  • Design – Help students devise concrete, incremental, and achievable goals.
  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.
appreciative advising phases2
Appreciative Advising Phases
  • Deliver – The students follow through on their plans. The advisor is there for them when they stumble, believing in them every step of the way and helping them continue to update and refine their dreams as they go.
  • Don’t Settle – The advisor challenges the student to proactively raise the student’s internal bar of self- expectations
  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.
technology
Technology

“It has become appallingly obvious that our technology has exceeded our humanity.”

- Albert Einstein

advising video example
Advising Video Example

http://www.youtube.com/watch?v=-HK3qjX0mfw&feature=youtu.be

advantages and disadvantages
Advantages and Disadvantages

Advantages

Disadvantages

Need equipment/software to produce/edit videos

May take longer to produce

  • Allows for both audio & video delivery
  • Can be accessed any time
  • Can be used multiple times
and appreciative advising
And Appreciative Advising
  • Advising Welcome Video – Disarm
  • Mock Advising Appointment – Disarm (especially for introverts)
  • FAQ Videos – Design
  • Inspirational Videos – Deliver/Don’t Settle
advantages and disadvantages1
Advantages and Disadvantages

Advantages

Disadvantages

Requires follow-up to engage in conversation

Potentially need to monitor & moderate discussions

  • Collaborative
  • Engaging
  • Communication medium
and appreciative advising1
And Appreciative Advising
  • Learn more about students – Discover
  • Deadline Notifications – Design
  • Educate about High Impact Practices – Deliver
  • Inspirational Video Postings – Deliver
  • Reminders on Keys to Success – Don’t Settle
advantages and disadvantages2
Advantages and Disadvantages

Advantages

Disadvantages

Typically held at a specific time

Presenters may be the only people visible (depending on the software)

  • Takes place in real time
  • Combo of audio, visuals, and video to deliver info
  • Question and Answer capabilities
and appreciative advising2
And Appreciative Advising
  • Distance Advising – Disarm
  • Communicate with students studying abroad
  • Small Group Advising
advantages and disadvantages3
Advantages and Disadvantages

Advantages

Disadvantages

Lacks a visual component

May not be effective for visual learners

  • Can be accessed 24/7
  • Can be used multiple times
  • Good for auditory learners
and appreciative advising3
And Appreciative Advising
  • FAQs
  • Success Stories
advantages and disadvantages4
Advantages and Disadvantages

Advantages

Disadvantages

Not able to interact in live time

Questions may go unanswered

  • Great for teaching systems and process
  • Combines audio and visual clues
  • Available 24/7
and appreciative advising4
And Appreciative Advising
  • Avoiding “Curse of Knowledge” – Design
  • Teaching student the unwritten rules of Higher Education – Design
advantages and disadvantages5
Advantages and Disadvantages

Advantages

Disadvantages

Both parties have to be online at same time

Lack of visual clues

  • Good for sharing quick information
and appreciative advising5
And Appreciative Advising
  • Answering quick registration ?s – Deliver
  • Invite students to come meet in person
  • Provide encouragement
advantages and disadvantages6
Advantages and Disadvantages

Advantages

Disadvantages

Lack of engagement between parties

  • Good way to document defined steps to produce an outcome
  • Available 24/7
and appreciative advising6
And Appreciative Advising
  • Embed relevant pictures into your email messages – Disarm
  • Use of motivating images – Don’t Settle
advantages and disadvantages7
Advantages and Disadvantages

Advantages

Disadvantages

Both parties must be available at the same time

Can’t “show” things

Can’t see non-verbal body language

  • Personal
  • Two-way communication
  • Ability to ask questions and for clarification
and appreciative advising7
And Appreciative Advising
  • Appointment Reminders – Disarm
  • Quick Encouragement and Re-Direction of Plan – Deliver & Don’t Settle
advantages and disadvantages8
Advantages and Disadvantages

Advantages

Disadvantages

Lack of tone/feeling can lead to confusion or resentment

Not a good way to deliver bad news

  • Quick to produce and deliver
  • Good way to deliver info
and appreciative advising8
And Appreciative Advising
  • Good way to follow up with students – Deliver
advantages and disadvantages9
Advantages and Disadvantages

Advantages

Disadvantages

Requires people to visit the site or subscribe to the feed

  • Good way to produce content and share info
  • Available 24/7 on web
and appreciative advising9
And Appreciative Advising
  • Develop common schedules or typical questions – Design
  • A place to share some success stories - Deliver
nancy twiss quote
Nancy Twiss Quote

“Most of us will not find answers to the causes of cancer, or solve the problems of homelessness, or defuse international conflicts, but we feel that through our advising, we may be able to make a small but pivotal contribution to our students’ ultimate work…It seems to me that our students represent an unequivocal reply to Margaret Mead, when she famously said:

http://chronicle.com/weekly/v48/i03/03a04201.htm

want to learn more
Want to learn more?

http://www.appreciativeadvising.net

Are You on Facebook?

If so, please join the

Appreciative Advising group.

journal of appreciative education
Journal of Appreciative Education

https://libjournal.uncg.edu/ojs/index.php/jae/index

appreciative adviser certification
Appreciative Adviser Certification

http://www.ed.sc.edu/conferences/appreciativeadvising/apadv_certification.asp

appreciative advising online course
Appreciative Advising Online Course

http://www.ed.sc.edu/conferences/appreciativeadvising/apadv_course.asp

appreciative advising institute
Appreciative Advising Institute

http://www.ed.sc.edu/conferences/appreciativeadvising/Default.asp

slide55
Rob Freidhoff, M.Ed.

[email protected]

616-581-7082 (cell)

www.innovativeeducators.org

Jennifer L. Bloom, Ed.D.

[email protected]

217-766-4212 (cell)

&

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