Appreciative advising technology innovative ways to enhance outreach communication
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Appreciative Advising & Technology: Innovative Ways To Enhance Outreach & Communication. Jennifer L. Bloom, Ed.D. Clinical Professor, U. of SC [email protected] 217-766-4212 (cell). Rob Freidhoff Director of Advising, University of Michigan College of Engineering [email protected]

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Appreciative Advising & Technology: Innovative Ways To Enhance Outreach & Communication

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Appreciative advising technology innovative ways to enhance outreach communication

Appreciative Advising & Technology: Innovative Ways To Enhance Outreach & Communication

Jennifer L. Bloom, Ed.D.

Clinical Professor, U. of SC

[email protected]

217-766-4212 (cell)

Rob Freidhoff

Director of Advising, University of Michigan College of Engineering

[email protected]


What technology do you most hope to start using in the near future

What technology do you most hope to start using in the near future?

Please share your answer in the chat space!


O banion s advising definition

O’Banion’s Advising Definition

O’Banion, T. (1994). An academic advising model. NACADA Journal, 14(2), 10–16. (Original work published 1972)


Definition

Definition

“Appreciative Advising is the intentional collaborative practice of asking positive, open-ended questions that help students optimize their educational experiences and achieve their dreams, goals, and potentials.”

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.


Partial list of institutions with appreciative advisers

Partial List of Institutions with Appreciative Advisers

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.


The six phases of appreciative advising

The Six Phases of Appreciative Advising

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.


Appreciative advising phases

Appreciative Advising Phases

  • Disarm– Recognizing the importance of first impressions, create a safe, welcoming environment for students.

  • Discover - Utilize positive open-ended questions to draw out what they enjoy doing, their strengths, and their passions. Listen to each answer carefully before asking the next positive question.

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.


Appreciative advising phases1

Appreciative Advising Phases

  • Dream - Help students formulate a vision of what they might become, and then assist them in developing their life and career goals.

  • Design – Help students devise concrete, incremental, and achievable goals.

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.


Appreciative advising phases2

Appreciative Advising Phases

  • Deliver – The students follow through on their plans. The advisor is there for them when they stumble, believing in them every step of the way and helping them continue to update and refine their dreams as they go.

  • Don’t Settle – The advisor challenges the student to proactively raise the student’s internal bar of self- expectations

  • Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.


Technology

Technology

“It has become appallingly obvious that our technology has exceeded our humanity.”

- Albert Einstein


Potential advantages of technology

Potential Advantages of Technology


Potential disadvantages of technology

Potential Disadvantages of Technology


Technology categories

Technology Categories


Examples

Examples


Advising video example

Advising Video Example

http://www.youtube.com/watch?v=-HK3qjX0mfw&feature=youtu.be


Advantages and disadvantages

Advantages and Disadvantages

Advantages

Disadvantages

Need equipment/software to produce/edit videos

May take longer to produce

  • Allows for both audio & video delivery

  • Can be accessed any time

  • Can be used multiple times


And appreciative advising

And Appreciative Advising

  • Advising Welcome Video – Disarm

  • Mock Advising Appointment – Disarm (especially for introverts)

  • FAQ Videos – Design

  • Inspirational Videos – Deliver/Don’t Settle


Examples social media

Examples (Social Media)


Advantages and disadvantages1

Advantages and Disadvantages

Advantages

Disadvantages

Requires follow-up to engage in conversation

Potentially need to monitor & moderate discussions

  • Collaborative

  • Engaging

  • Communication medium


And appreciative advising1

And Appreciative Advising

  • Learn more about students – Discover

  • Deadline Notifications – Design

  • Educate about High Impact Practices – Deliver

  • Inspirational Video Postings – Deliver

  • Reminders on Keys to Success – Don’t Settle


Examples web conferencing

Examples (Web Conferencing)


Advantages and disadvantages2

Advantages and Disadvantages

Advantages

Disadvantages

Typically held at a specific time

Presenters may be the only people visible (depending on the software)

  • Takes place in real time

  • Combo of audio, visuals, and video to deliver info

  • Question and Answer capabilities


And appreciative advising2

And Appreciative Advising

  • Distance Advising – Disarm

  • Communicate with students studying abroad

  • Small Group Advising


Examples1

Examples


Advantages and disadvantages3

Advantages and Disadvantages

Advantages

Disadvantages

Lacks a visual component

May not be effective for visual learners

  • Can be accessed 24/7

  • Can be used multiple times

  • Good for auditory learners


And appreciative advising3

And Appreciative Advising

  • FAQs

  • Success Stories


Examples screencasting

Examples - Screencasting


Advantages and disadvantages4

Advantages and Disadvantages

Advantages

Disadvantages

Not able to interact in live time

Questions may go unanswered

  • Great for teaching systems and process

  • Combines audio and visual clues

  • Available 24/7


And appreciative advising4

And Appreciative Advising

  • Avoiding “Curse of Knowledge” – Design

  • Teaching student the unwritten rules of Higher Education – Design


Examples text messaging

Examples – Text Messaging


Advantages and disadvantages5

Advantages and Disadvantages

Advantages

Disadvantages

Both parties have to be online at same time

Lack of visual clues

  • Good for sharing quick information


And appreciative advising5

And Appreciative Advising

  • Answering quick registration ?s – Deliver

  • Invite students to come meet in person

  • Provide encouragement


Examples screen shot

Examples – Screen Shot


Advantages and disadvantages6

Advantages and Disadvantages

Advantages

Disadvantages

Lack of engagement between parties

  • Good way to document defined steps to produce an outcome

  • Available 24/7


And appreciative advising6

And Appreciative Advising

  • Embed relevant pictures into your email messages – Disarm

  • Use of motivating images – Don’t Settle


Examples phone

Examples - Phone


Advantages and disadvantages7

Advantages and Disadvantages

Advantages

Disadvantages

Both parties must be available at the same time

Can’t “show” things

Can’t see non-verbal body language

  • Personal

  • Two-way communication

  • Ability to ask questions and for clarification


And appreciative advising7

And Appreciative Advising

  • Appointment Reminders – Disarm

  • Quick Encouragement and Re-Direction of Plan – Deliver & Don’t Settle


Examples2

Examples


Advantages and disadvantages8

Advantages and Disadvantages

Advantages

Disadvantages

Lack of tone/feeling can lead to confusion or resentment

Not a good way to deliver bad news

  • Quick to produce and deliver

  • Good way to deliver info


And appreciative advising8

And Appreciative Advising

  • Good way to follow up with students – Deliver


Examples3

Examples


Advantages and disadvantages9

Advantages and Disadvantages

Advantages

Disadvantages

Requires people to visit the site or subscribe to the feed

  • Good way to produce content and share info

  • Available 24/7 on web


And appreciative advising9

And Appreciative Advising

  • Develop common schedules or typical questions – Design

  • A place to share some success stories - Deliver


Nancy twiss quote

Nancy Twiss Quote

“Most of us will not find answers to the causes of cancer, or solve the problems of homelessness, or defuse international conflicts, but we feel that through our advising, we may be able to make a small but pivotal contribution to our students’ ultimate work…It seems to me that our students represent an unequivocal reply to Margaret Mead, when she famously said:

http://chronicle.com/weekly/v48/i03/03a04201.htm


Want to learn more

Want to learn more?

http://www.appreciativeadvising.net

Are You on Facebook?

If so, please join the

Appreciative Advising group.


Journal of appreciative education

Journal of Appreciative Education

https://libjournal.uncg.edu/ojs/index.php/jae/index


Appreciative book resources

Appreciative Book Resources


Appreciative adviser certification

Appreciative Adviser Certification

http://www.ed.sc.edu/conferences/appreciativeadvising/apadv_certification.asp


Appreciative advising online course

Appreciative Advising Online Course

http://www.ed.sc.edu/conferences/appreciativeadvising/apadv_course.asp


Appreciative advising institute

Appreciative Advising Institute

http://www.ed.sc.edu/conferences/appreciativeadvising/Default.asp


Appreciative advising technology innovative ways to enhance outreach communication

Rob Freidhoff, M.Ed.

[email protected]

616-581-7082 (cell)

www.innovativeeducators.org

Jennifer L. Bloom, Ed.D.

[email protected]

217-766-4212 (cell)

&


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