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Dr Greg Cusack Manager, Education Quality 22 October 2009

Dr Greg Cusack Manager, Education Quality 22 October 2009. Reflections on Quality Audit. Quality Audit. Genuine opportunity to improve institution Excellent professional development and team building exercise to lift standards

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Dr Greg Cusack Manager, Education Quality 22 October 2009

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  1. Dr Greg CusackManager, Education Quality22 October 2009 Reflections on Quality Audit

  2. Quality Audit • Genuine opportunity to improve institution • Excellent professional development and team building exercise to lift standards • If preparation managed properly, institution should be aware of issues prior to audit visit

  3. Performance Portfolio • Start preparation and risk assessment as soon as possible (Monash doing this) • Read as many old reports as possible and research the Panel itself thoroughly • Large reference group with high level champions – the sooner staff are involved in the process the better • Organisation charts • Position titles • Design

  4. Mock Audit • Training program for all interviewees prior to Mock Audit • Mock Panel applies serious questioning • High level vs low level questions

  5. Data Analysis • AUQA analyse data provided to DEEWR outside of the audit process • Can to an extent be addressed by auditing all data provided to government, finding anomalies and ensuring key staff have a response • Ensure all relevant staff are aware

  6. Audit Visit • Room placement • Nametags • Parking • Audit Team as conduit • Open sessions • Students • Disciplinary expertise

  7. Panel members • Views can to an extent be ascertained by requests for additional information – opportunity to amend approach • De-briefing process

  8. Follow Up • Opportunity to comment • Media release

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