Dr greg cusack manager education quality 22 october 2009
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Dr Greg Cusack Manager, Education Quality 22 October 2009. Reflections on Quality Audit. Quality Audit. Genuine opportunity to improve institution Excellent professional development and team building exercise to lift standards

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Dr Greg Cusack Manager, Education Quality 22 October 2009

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Dr greg cusack manager education quality 22 october 2009

Dr Greg CusackManager, Education Quality22 October 2009

Reflections on Quality Audit


Quality audit

Quality Audit

  • Genuine opportunity to improve institution

  • Excellent professional development and team building exercise to lift standards

  • If preparation managed properly, institution should be aware of issues prior to audit visit


Performance portfolio

Performance Portfolio

  • Start preparation and risk assessment as soon as possible (Monash doing this)

  • Read as many old reports as possible and research the Panel itself thoroughly

  • Large reference group with high level champions – the sooner staff are involved in the process the better

  • Organisation charts

  • Position titles

  • Design


Mock audit

Mock Audit

  • Training program for all interviewees prior to Mock Audit

  • Mock Panel applies serious questioning

  • High level vs low level questions


Data analysis

Data Analysis

  • AUQA analyse data provided to DEEWR outside of the audit process

  • Can to an extent be addressed by auditing all data provided to government, finding anomalies and ensuring key staff have a response

  • Ensure all relevant staff are aware


Audit visit

Audit Visit

  • Room placement

  • Nametags

  • Parking

  • Audit Team as conduit

  • Open sessions

  • Students

  • Disciplinary expertise


Panel members

Panel members

  • Views can to an extent be ascertained by requests for additional information – opportunity to amend approach

  • De-briefing process


Follow up

Follow Up

  • Opportunity to comment

  • Media release


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