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Authors : Mirela Grginčić Business Solution Consultant Krešimir Musa

Dealing with information through social lean thinking. Authors : Mirela Grginčić Business Solution Consultant Krešimir Musa Director of Consulting and Implementation Services at CROZ. INFuture2013 Information Governance. Lean thinking.

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Authors : Mirela Grginčić Business Solution Consultant Krešimir Musa

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  1. Dealingwith information through social leanthinking Authors: Mirela Grginčić BusinessSolutionConsultant Krešimir Musa Director of Consulting and Implementation Services at CROZ INFuture2013 Information Governance

  2. Leanthinking • Leanmanagement- > leanthinking -> continuousimprovementprocess • Information andinnovationmanagement on social collaborationplatformbyfollowingleanprinciples

  3. Ideaand information management Key elements : • Social business collaboration platform (IBM Connections) • Lean management and continuous improvement principles • Business process management platform (IBM BPM)

  4. Collaborationplatformandlean Find and provide information in more effective and efficient way Coaching people • act as a teacher rather than a director Associate the knowledge with people, not the documents • people in real world share information in real time, mostly through different updates, posts, blogs, wikis…

  5. Continuous improvement through idea management • Challenge people to give theirbestideas • Respect for employeesopinion • Makeproblemsvisible • Motivationmechanisms

  6. Continuous improvement through idea management Share information in social way: • Possibility for teams to work on a project in different, customized but separated environments • Forums for discussions about business topics in non-formal way • Blogs for publishing new information • Files sharing and versioning for easier file distribution • Possibility for a whole team to work on one document (Wiki) • Idea management functionality to enable continuous improvement through employees idea sharing • Profiles with “wall” • Expert network that can be searched by many criteria

  7. Continuous improvement through idea management Effectsthatcollaborationplatformhas on ideamanagementprocess: • employees are more willing to give ideas because of the less formal environment • ideas are visible to everyone and others can give constructive comments in order to improve already proposed ideas • each vote has very positive influence on the idea creator • gamification can be used on social business platform

  8. Ideaevaluation • different criteria, scorecards and other methodologies should be used for idea evaluation • IT solution needs to be flexible and adoptable to specific customer business process • IMPORTANT – feedback sending from every step of the idea evaluation to the community

  9. Demo @ likemyidea.com

  10. Thankyou !

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