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Systems Development Life Cycle

Systems Development Life Cycle . CBH Motorsports Inc. Systems Development life cycle.

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Systems Development Life Cycle

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  1. Systems Development Life Cycle CBH Motorsports Inc.

  2. Systems Development life cycle • CBH Motorsports is a business designed to sell a variety of dirt bikes, as well as many other accessories, and brand name apparel. CBH Motorsports does not only sell in store, but online. Selling products online allows consumers to order the product they want, without dealing with the hassles of leaving their homes to buy. • CBH Motorsports is looking to create a reasonable efficient company website

  3. Project plan • CBH Motorsports plans to create a website that can satisfy all of our customers needs, meanwhile maximizing profit. • Critical success factors to an efficient website include: • A user friendly interactive page, to attract attention. • Ease of Online payment, meeting all customers payment type. • The ability to receive feedback and be contacted by customers, to understand and improve our customer base and satisfaction

  4. Project Timeline

  5. Feasibility Studies CBH Motorsports wants to focus on two areas of study in which can be beneficial to the company. • Market feasibility study: • This area was chosen to find CBH Motorsports potential customer base. Finding the demographics and information about potential buyers increases our competition and overall company success. • Cost-Benefit Analysis: • This study keeps the company in check to see what categories of our business are profitable. Also this study will tell us if our online portion of our company is benefitting the overall status of the company.

  6. Project Analysis Business requirements of CBH Motorsports website include: • Fully functioning login system • User friendly interactive design • Payment processing and online ordering capabilities • Manage financial transactions and customer accounts online • Customer Support and feedback capabilities, to improve functionality of the website. • Employee performance reports • Ease of navigation through all aspects of the website. From login in to checkout.

  7. Project analysis cont… CBH Motorsports plans to focus on two business processes that can be diagramed: • Order process: CBH Motorsports e-commerce model relies primarily on a sales revenue model. This makes the order process very important to the success of the company. • In order to place an order, customers must login, or register on the home page, to became a member of CBH Motorsports. • Prompt to enter in email, which is the User ID, and then enter a password. • New users are prompted to set up an account, by entering a small amount of personal information. • From there our website will validate users and decline invalid login attempts • Once logged in customers can browse from our wide variety of products, and select certain ones into their “shopping cart.” • Once a product is selected our system will move to a secure checkout page where the method of payment, shipping address, and processing information will be entered. • Product is prepped for shipping.

  8. Diagram Customer Computer Enter User ID and Password Verify user Customer order and payment new user Add User ID and Confirm invalid login Product Selection Products existing user Payment options and acceptance Checkout & Confirmation

  9. Project Analysis Cont… • Login Process: This process allows any sales to be processed, making it a key business process. • Without a login payment information wouldn’t be able to be handled.

  10. Buy vs. Build analysis • It is most beneficial for CBH Motorsports to build and set up our own commercial website. • Building a website benefits our company because it allows us to manage content and update information about our site at any given time. • Building instead of buying is more expensive, yet it is more favorable when it comes to availability, and customization. • Having an in house professional to manage our website is beneficial because each department such as, parts, gear, clothing, and bikes can manage and customize each of there pages.

  11. System Model - Website

  12. System Model- Navigation Logout Site Navigation

  13. Picture on next slide • We chose this format because it is simple and able to be navigated by all our customers. • We chose to use expression web which allows us basic and complex coding solutions to bring our website to a professional standard. • The simple links on the side allow the user to travel to all our pages. The Drop down product list also allows for quick arrival at the user’s desired product. • We have also added a live aspect to our home page which includes; Pictures, News, a blog script insert, and the ability to follow us on facebook. • These aspects will add to the relevancy, value, and desire to use our website and purchase our products. Website Prototype

  14. User ID Password Search CBH GO CBHmotorsports.COM CBHmotorsports.COM WE want to hear your story! SHARE HERE CBH

  15. Screen Tested Home page November 26, 2012 Date Tested IT Rob ID#102367 Tester Test Condition Expected Results Actual Results Pass Fail Pass Fail Pass Fail Pass Fail

  16. ER-Diagram Customer Order Order Customer Payment Destination Customer Information

  17. Implementation • CBH Motors has decided that it would be a smart business decision to receive training on how to run our website in an efficient manner. With this training we will be able to manage and update our website with out hesitation. By being able to do this we will be able to attract more customers and be able to please our customers. This training will make us more advanced company and we will be able to gain an edge on our competitors. Manual: After we have completed the full training we will as the owners create a manual in detail so that our employees will be able to fix whatever problems come about if technician is busy. It is important to have a manual available because we will not always have the training software to help us out or a specialist available. When we are out of the office employees will be able to solve the problem by themselves with contacting us to help them solve website related

  18. Implementation- Software • Once our website has been completed we plan to take a class called Dreamweaver. This class is a 4 week class that helps us to understand everything that it takes to maintain and run a website. Dreamweaver is a software that allows people to understand how to run a website effectively. Week 1-Dreamweaver BasicsWeek 2 - Text Formatting with Cascading Style SheetsWeek 3 - Using CSS to Layout a PageWeek 4 – TablesBonus- Dreamweaver Site Management Tools In these short 4 weeks we will as a company be able to mange our website and be able to make changes to it as our company progressively becomes bigger and we will be able to attract more customers

  19. Implementation- User Documentation • - Existing customers: When it comes to our customers that we have established, there information will already be entered into our database. We will send them a email or a piece of mail for them to set up their user login Information. Once we have confirmed their login credentials they will be able to browse through our website and start shopping. We will have everything that is in the store on the website so it make it more convenient for the customers.-New Customers: Every new customers that come in to the store and purchases an item from CBH Motorsports will be automatically entered into the database (name, city, address, zip, email and phone number) and then we will send them an email to create a user ID for our website. Then for any customer that would like to purchase anything off our website will first have to create an account and then we will have their information and we will be able to implement them into our database of customers. Once their account with their user ID is created they will be able to move through out the website hassle free.-Payment Methods: On our website we will except any type of credit card (debit, ebt, credit card). The kind of cards will be: Visa, MasterCard, Chase, Discover, American Express, Capital One. After they have selected they will be able to choose the delivery date and if they wish to make payments on products.-Orders: After a order as been finalized a customer will receive a transaction order through their email telling them that the order has gone through. Or they will be able to look at their account through our website and look at their transaction lists and see what exactly they

  20. Maintain • It is important that when running an online website that you maintain and constantly update it so efficient and appealing to customers at all times. In order to make sure that this is possible it is crucial that we as a company hire one IT technician to maintain our website. We only need one as of right now because we are still new at this and we don’t have a big enough customer basis for two IT technicians. Once we become bigger and the website is two much for one person to handle we will hire another IT technician to help out. Having a technician around will take the load of the employees and us as the owners because we will wont have to worry about updating or maintain the website and we can focus on the company and how to make it better through sales.

  21. Maintenance Schedule • The role as an IT Technician at CBH Motorsports will be to maintain the website and make sure there are no glitch's or errors when accessing the website. They will do day to day maintenance. Virus checks Updates if needed Respond to customers questions or concerns. At the end of each quarter they will perform a thorough check of the website and do any updates needed to make sure that it stays updated to our customers satisfaction.

  22. Maintenance- Cost • An average technician makes around 40,000 a year in the Laramie area. That is roughly around 3,300 dollars a month. That should not be a problem if our online website is running efficiently because we will be able to pay their salary through our sales online. • We will benefit as a company by having an IT Technician available at our disposal

  23. References • Adobe dreamweaver cs6. (2012). Retrieved from http://www.adobe.com/products/dreamweaver.html It technician salaries. (2012, August 10). Retrieved from http://www.glassdoor.com/Salaries/it-technician-salary- SRCH_KO0,13.htm (2012). Honda Website,[Online Image]. Retrieved November, 2012, from: http://www.powersports.honda.com • Laudon, K. C., & Traver, C. G. (n.d.). Management Information Systems (12th ed., Vols. 12th Edition). Prentice Hall. • Smith, M. (Illustrator). (2012). Facebook Logo,[Online Image]. Retrieved November, 2012, from: http://www.thecontrolcenter.com/tag/facebook/ • Smith, M. (Illustrator). (2012). Twitter Logo,[Online Image]. Retrieved November, 2012, from: https://itunes.apple.com/us/app/twitter/id333903271?mt=8

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