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Interview Skills, Part 3

Interview Skills, Part 3. Bryan Leslie Abacus Coaching Ltd. 14th November 2013. The Stages of the Interview. Preparation Arrival - first impressions Getting you settled “Tell me about yourself” “Why do you want this job” “What makes you (different and) better than other applicants”

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Interview Skills, Part 3

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  1. Interview Skills, Part 3 Bryan Leslie Abacus Coaching Ltd. 14th November 2013

  2. The Stages of the Interview • Preparation • Arrival - first impressions • Getting you settled • “Tell me about yourself” • “Why do you want this job” • “What makes you (different and) better than other applicants” • The interview: Q&A based on competencies • Your presentation (if asked for) • Your opportunity to ask questions

  3. Preparation • Review your experiences • Know the venue and your route • Know the timings • Explore format and interviewees • Get there early (15-30 minutes early) • Dress appropriately • Do your incantations • Smile and practice your handshake!

  4. First Impressions Remember the 7-second rule…

  5. The Interview • Know the roles of the interviewers • Make eye contact • Breathe • Wait for the question to finish • Consider your answers • Seek clarification if you need to • Enjoy it!

  6. Typical Competencies • Adaptability • Compliance • Communication • Conflict management • Customer focus • Creativity and Innovation • Decisiveness • Delegation • External awareness • Flexibility • Independence • Influencing • Integrity • Leadership • Leveraging diversity • Organisational awareness • Resilience and tenacity • Risk taking • Sensitivity to others • Team work

  7. Sample Questions • Leadership • Tell us about a situation where you had to get a team to improve its performance. What were the problems and how did you address them? • Describe a change where you had to drive a team through change. How did you achieve this? • Describe a situation where you needed to inspire a team. What challenges did you meet and how did you achieve your objectives? • Tell us about a situation where you faced reluctance from your team to accept the direction that you were setting. • Describe a project or situation where you had to use different leadership styles to reach your goal. • Tell me about a time when you were less successful as a leader than you would have wanted to be.

  8. Sample Questions • Communication • Tell us about a situation where your communication skills made a difference to a situation? • Describe a time when you had to win someone over, who was reluctant or unresponsive. • Describe a situation when you had to communicate a message to someone, knowing that you were right and that they were wrong and reluctant to accept your point of view. • What place does empathy play in your work? Give an example where you needed to show empathy. • Describe a situation where you had to deal with an angry customer.

  9. What Questions Should You Ask? DO NOT MAKE YOUR FIRST QUESTION: • “How much will I get paid?” or • “When will I hear from you?”

  10. What Questions Should You Ask? DO NOT MAKE YOUR FIRST QUESTION: • “How much will I get paid?” or • “When will I hear from you?” INSTEAD, ASK: • “Is there anything I’ve said that needs further clarification?”

  11. After The Interview • “There’s no such thing as failure” • “There’s only success or learning” • You will always get an outcome; it may not be the one you want though • If you’re not selected, don’t ask “why not?” • If you are selected, do ask “why?” • Give me a call or drop me an email if you want coaching / support for an interview

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