Managing in Times of Recession
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Managing in Times of Recession Family Resource Centre National Forum June 9 th , 2009 Hodson Bay Hotel, Athlone. Delivered by Caroline Egan Training and Development Manager Carmichael Centre for Voluntary Groups. 7 Point Survival Plan. Strategy Shared Services Collaboration

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Managing in Times of RecessionFamily Resource Centre National ForumJune 9th, 2009Hodson Bay Hotel, Athlone

Delivered by

Caroline Egan

Training and Development Manager

Carmichael Centre for Voluntary Groups


7 point survival plan
7 Point Survival Plan

  • Strategy

  • Shared Services

  • Collaboration

  • Diversification of Funding

  • Board Support

  • Staff Motivation

  • Full Cost Recovery


Strategy
Strategy

  • Clarify which activities contribute to mission

  • Clarify the demand patterns for services

  • Promote the right strategy

  • Cut or defer activities : re-align front-line service

  • Focus on service delivery and value


Shared services
Shared Services

  • The Carmichael Centre Model

  • Meeting Rooms

  • Office Space

  • Catering

  • I.T., Administration, Direct Mailing

  • Payroll & Accounts

  • Training

  • Common Procurement


Collaboration
Collaboration

  • Partnership working (fixed time period) including integrating service provision

  • Strengthen key relationships

  • Share knowledge and information

  • Collaborate on funding applications and staffing arrangements


Diversification of funding
Diversification of Funding

  • Manage donor relationships: outputs and outcomes

  • Develop “grass roots” funding strategy – think GAA, political parties

  • Demonstrate your impact through your successes:

    - Highlight needs

    - Help people understand work

    - Highlight your track record


Fundraising from the public
Fundraising from the Public

You need to communicate a simple persuasive fundraising idea:

Example: RNIB (UK)

Everyday 100 people start to lose their sight. We need your support to help rebuildlives devastated by sight loss.

= (NEED) (SOLUTION) (NOW)


Board support
Board Support

  • Realities Versus Aspirations

  • Governance and Strategic Direction

  • Relationship between Chair and Manager


Staff motivation
Staff Motivation

  • “Psychological Contract” between organisation and employees

  • Communicate clearly – minimise “blocker” impact

  • Re-structure work:

    - Equity Theory of Motivation

    - Goal-setting Theory


Full cost recovery
Full Cost Recovery

  • Direct Costs and Overhead Costs

  • Allocate costs to services and projects appropriately

  • Analyse your cost base: major outputs, central functions, office costs, governance costs


Zero base budgeting zbb
Zero-base Budgeting (ZBB)

  • Budgeting method in which all expenditures must be justified each year, not just amounts in excess of the previous year

  • Requires each activity to be justified on the basis of a cost-benefit analysis

  • Ranks activities to allocate resources


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