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We Never Thought It Could Happen To Us

We Never Thought It Could Happen To Us. Presented by Scott Snyder. Deep Water Horizon 4-20-10. Fukushima 3-11-11. BP Refinery in Texas City, 2005. I’ll Get it Done. What is Safety?.

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We Never Thought It Could Happen To Us

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  1. We Never Thought It Could Happen To Us Presented by Scott Snyder

  2. Deep Water Horizon 4-20-10

  3. Fukushima 3-11-11

  4. BP Refinery in Texas City, 2005

  5. I’ll Get it Done

  6. What is Safety? • Safety is freedom from danger, risks or accidents that may result in injury, property damage or death.

  7. Recipe for SUCCESS • Management Commitment • Incident Investigation • Communications • Hazard Recognition • Audits/Inspections • Management of Change • Training • Employee Involvement • Accountability

  8. MANAGEMENT COMMITMENT • Leadership – “LEAD” • Walk the Talk • Set the “GOOD” example • Employee engagement • Be fair & consistent • Employee Involvement • It’s not “Do What I say, Not What I Do” • Starts at the TOP

  9. INCIDENT INVESTIGATION THE KEY RESULT SHOULD ALWAYS BE TO PREVENT A RECURRENCE OF THE SAME INCIDENT.

  10. OUTCOMES OF INCIDENTS • NEGATIVE ASPECTS • DEATH & INJURY • DISEASE • DAMAGE TO EQUIPMENT & PROPERTY • LITIGATION COSTS • LOST PRODUCTIVITY • REPLACEMENT WORKERS • ADDITIONAL TRAINING • COMMUNITY IMPACT

  11. WHO SHOULD INVESTIGATE • DEPENDENT ON SEVERITY OF THE ACCIDENT • INVESTIGATION TEAM • INDIVIDUALS INVOLVED • SUPERVISOR • SAFETY DEPARTMENT • UPPER MANAGEMENT • WITNESSES • OUTSIDE CONSULTANTS

  12. INVESTIGATION STRATEGY • GATHER INFORMATION & ESTABLISH FACTS • ISOLATE ESSENTIAL CONTRIBUTING FACTORS • DETERMINE CORRECTIVE ACTIONS • IMPLEMENT CORRECTIVE ACTIONS

  13. INVESTIGATION STRATEGY • FACT GATHERING • ISOLATE SCENE • BE IMPARTIAL & OBJECTIVE • PHOTOS/DIAGRAMS • INTERVIEW PEOPLE • COMPILE PROCEDURES & RULES FOR THE AREA • GATHER MAINTENANCE RECORDS ON EQUIPMENT INVOLVED • MAKE IT CLEAR THE OBJECT OF THE INVESTIGATION IS TO AVOID RECURRENCE, NOT TO APPORTION BLAME

  14. CONTRIBUTING FACTORS • ENVIRONMENTAL • Noise, heat, light, vapors, dust • DESIGN • Workplace layout, tools, equipment • SYSTEMS & PROCEDURES • Lack of or inappropriate • HUMAN BEHAVIOUR • Common to all accidents

  15. Corrective Actions • Determine Them • Look Deep • Find them all • Keep asking WHY • Implement Them • Fix it • Train it • Improve it

  16. Concerns • None or incomplete investigation • Not finding causes • Not addressing corrective actions • No Employee Involvement • Not communicating lessons learned • If Not, It Will Happen Again

  17. WHEN AN ORGANIZATION REACTS SWIFTLY AND POSTIVELY TO INCIDENTS AND INJURIES, IT’S ACTIONS REAFFIRM ITS COMMITMENT TO THE SAFETY AND WELL-BEING OF ITS EMPLOYEES

  18. COMMUNICATIONS • Weekly/monthly newsletters • All hands meetings/Tailgate • Safety flashes/Guardians • Suggestions boxes • Open & Honest • Two-way, Good or Bad • Employee Involvement • Post – Near misses, Investigations, Audit findings & Corrective actions, Completion dates, Targets, etc. • Builds Trust

  19. Safety Whiteboard Expectations • Supervisor/Safety Rep to hold meetings • 1/week at Safety Whiteboard on shop floor/break room • Mandatory union attendance and support groups (FSE/QE) • Target time of 20 min. • Only topic is safety • Agenda: • Review updates of items on the whiteboard • Poll group for new issues • Triple I Matrix (Distribution List) • Outstanding Ergo Assessments • Last week’s statistics • Near Miss/Incidents – description of • Other Safety Stuff • Guardians • Safety Alerts • Leading/Lagging indicators (discuss 1/month) • Safety Initiative (Departmental performance) - • LWD/RIR

  20. Before starting work, make sure you have everything you need to do your job safely. • Have the right tools • Have the right safety equipment • Know how to do the job safely • Know you’re fit and competent

  21. Speak up about safety • Daily briefings • Task specific training • Suggesting safer ways of working to others • Reporting unsafe acts and conditions • Being safety proactive

  22. Never walk by • If you see someone acting unsafely… point out the right way • If you see an unsafe condition… fix it and report it • If someone shows you a safe way… thank them for it; they may have saved you from injury or worse

  23. Home safe • We all have family and friends • We all have interests, hobbies and passions • 24 hours a day

  24. Working in the Red Zone • How do you know when you are in the “Red Zone”? There are certain phrases or thoughts that should throw up a flag to alert you that you may be in danger. • “I’ve never done this before.” • “I don’t have the right tool.” • “This isn’t the same as the others” • “I haven’t been trained for this” • “This is rework” • “This is a new job” • “This is a new procedure” • “This isn’t how we usually do it”

  25. Most Accidents Happen in the “Red Zone.” • When you hear or think any of those phrases you should immediately: • STOP • THINK • MAKE SURE YOU ARE PERFORMING THE JOB SAFELY • GET THE RIGHT TOOLS • ASK FOR HELP • REPORT YOUR CONCERN

  26. HAZARD RECOGNITION • Risk Assessments • Identify them • Implement corrective actions • Continually reduce risk • Reevaluate occasionally • Job Task • JSA’s or JSP’s • Work Instructions

  27. Near Misses/Close Calls Investigate near-misses since they are potential Incidents Incidents or injuries are the “tip of the iceberg” of hazards Incidents Hazards More Near Misses = Less Incidents

  28. Why focus on near misses? • Our safest sites are those that report the most near misses 1 fatality Employee trips, falls, hits head. Dies. 30 major injuries Employee trips, falls and fractures arm. Eight weeks out of work. 300 Recordables Employee trips, falls and lacerates hand. Five stitches. 3,000 first aid injuries Employee trips, falls. Bruises hip. Employee steps over waste. Walks away. 30,000 near misses

  29. AUDITS/INSPECTIONS • Conduct training • Knowledgeable with OSHA and other regulations • Go in Teams, (2 or 3 members) • Do different areas • Engage workers • Show positives, not just negatives • Take others along • Identify opportunities & Implement Corrective Actions • Set dates or timelines • Responsible parties for completion

  30. YOU MUST GET CLOSURE

  31. Management of Change • Get the picture up front • Changes to the process • New machinery/equipment • Location changes • New processes or products • New or changes to the facility • Cheaper to do it up front instead of afterwards

  32. TRAINING • OSHA • Other regulations • Company • Job/Task specific • Skill sets • Show competency • Follow-up • Know the Difference between right and wrong

  33. Training helps to Prevent Incidents! Get the picture?

  34. Rules for Lifting • Get close to the load. • Test the load • Keep feet apart. • Keep back straight. • Bend your knees. • Tuck your chin. • Grip the load with your palms. • Get help if needed.

  35. Employee Involvement • Always get employees involved • Gains support/buy-in • Easier for change • People like to be active and heard • The workers usually know the answer • Create a team environment • Happier & more productive

  36. SAFETY TEAMS • Employee Involvement & Buy In • Mission statement • Focused • Proper members • Special Project Teams • For all Teams • Have a charter • Keep minutes and attendance • Stay on track • Celebrate successes

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