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Space Shuttle Program Process Control Strategy. Quality Leadership Forum March 5-7, 2002. Joyce Rozewski Process Control Focus Group. SSP Process Control Strategy. 2005. 2000. 2001. 2004. 2003. 2002. Phase 1 – Requirements and Definitions. Phase II – Awareness and Outreach.

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Presentation Transcript

Space Shuttle Program

Process Control Strategy

Quality Leadership Forum

March 5-7, 2002

Joyce Rozewski

Process Control Focus Group


SSP Process Control Strategy

2005

2000

2001

2004

2003

2002

Phase 1 – Requirements and Definitions

Phase II – Awareness and Outreach

Phase III – Metrics and Feedback

Phase IV – Adjustments and Evolution

Phase V – Sustaining Support


SSP Process Control Strategy

Phase 1 – Requirements and Definitions

  • Program Process Control Management Plan

  • Definitions

  • Standards

  • Standard 1 – Early Detection

  • Standard 2 – Audits

  • Standard 3 – Risks

  • Standard 4– Critical Data

  • Standard 5 – Accountability

  • Standard 6 – Awareness

  • Standard 7 – Configuration

  • Standard 8 - Knowledge

Phase IV – Adjustments

and Evolution

Phase II – Awareness and Outreach

  • Awareness Program:

  • Videos

  • Posters

  • Supplier-specific brochures

  • Bookmarks

  • Stamp Warranty CD

  • Interactive CD-ROM mini-disc

  • Standardized Program Presentations

  • Executive Visits

  • SFA/Astronaut Visits

  • Supplier Symposiums

  • Website

  • Implementation/Reference Tools:

  • Best Practices Handbook

  • Lessons Learned Database

  • Practitioners Guide to Process Control

Phase III – Metrics and Feedback

  • Flight Readiness Review Trends

  • In-Flight Anomalies

  • Corrective Action Board (PCAR) Metrics

  • Internal Quality Metrics

  • Supplier Quality Metrics

  • Audits

  • Supplier Survey and Feedback Forms



SSP Process Control Strategy

Phase II – Message and Outreach

Lockheed Martin Suppliers

Boeing - Rocketdyne Suppliers

USA – KSC Suppliers

Hamilton

Suppliers

Lockheed Martin

Boeing - Rocketdyne

USA - KSC

Hamilton Sundstrand

USA – JSC Suppliers

Thiokol Suppliers

Process Control Focus Group

Brochures, Posters, Videos, Website, Handbook, Lessons Learned.

Astronaut Visits, Suppliers Symposium, Executive Visits.

USA - JSC

Process Control Management Plan

Thiokol Propulsion

NASA – HQ Suppliers

Phase IV – Adjustments and Evolution

NASA - HQ

NASA - MSFC

NASA - KSC

Pratt & Whitney

NASA – MSFC Suppliers

NASA – KSC Suppliers

NASA - SSC

NASA – JSC

Pratt & Whitney Suppliers

NASA – SSC Suppliers

NASA – JSC Suppliers


SSP Process Control Strategy

PCAR

Metrics Trend

Annual

Report

FRR Issues

Trend

Integration – Phases I, II and III

Symposiums

Spaceflight

Awareness

Program

Metrics

Stamp

Warranty

CD

Supplier

Improvements

Videos

Bookmarks

Website

Best Practices

Handbook

Visits

Posters

Awareness

Tools

Audits

Messages

Brochures

Practitioner’s

Guide

Requirements

Tools/Measures

NSTS 37358

SSP Process Control

Management Plan

Implementation

Reference

Tools

IES

Logistics

Other Groups

PCFG


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