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Your Route to Market

Your Route to Market. Our Strengths. Asian Media & Marketing Group – UK, USA & India Britain 's biggest Asian publishing group. Established since 1968. Popular magazines - Garavi Gujarat , Asian Trader , Pharmacy Business , Asian Hospitality

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Your Route to Market

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  1. Your Route to Market

  2. Our Strengths • Asian Media & Marketing Group – UK, USA & India • Britain 's biggest Asian publishing group. Established since 1968. • Popular magazines - Garavi Gujarat, Asian Trader, Pharmacy Business, Asian Hospitality • An immensely popular Asian news portal www.gg2.net having over 16 million hits per month. • Strong ties with the Asian community (UK & USA). • Penetrating marketing solutions. • CRM Centre having a state-of-art Call Centre at Ahmedabad, a robust technology backbone and futuristic infrastructure & facilities. • Team of trained, dedicated and sophisticated manpower who excel in tele-sales & tele-marketing

  3. Our Brands

  4. Our USPs • Call Centre based in Gujarat which is frequently visited by NRIs who are your prospective customers. • All calling agents versatile in English, Hindi & Gujarati. • Calling agents speak atleast one regional language – Tamil, Malayalam, Punjabi, etc. • All calling agents have expertise in sales & marketing of products and services. • All calling agents are Courteous, well-mannered, patient and adept in Customer Service & Relationship Management.

  5. Our USPs • Our penetration in UK/ USA can be leveraged for Inbound Calls from NRIs – Overseas Toll Free Numbers (UK & USA) • Outbound calling within India on sectoral basis for enhanced local business. • Outbound calling Overseas for enhanced International business : • To tap NRI clients thro’ our unique database of 5,00,000 Indian homes in UK/ USA.

  6. Our Major Clients • Hutch • Cadbury Trebor Basset • Western Union – Money Transfer • H.J. Heinz • Booker Cash & Carry

  7. Purpose Built Call Centre Designed and furnished from stage one to completion to match ours and our clients exacting requirements

  8. State of Art Infrastructure • 200 Seats Per Shift. • Acoustically designed. • Elegant Interiors • Training facilities • Video-Conferencing • Stringent Security Systems • Cafeteria

  9. State of Art Technology • Avaya S8300 Media Gateway Server • ACD Functionality – ELITE Call Centre Solution (Avaya) • Desktops – Highend – DELL/ HP with 17” TFT Screens • 100% Toll Quality Voice Over IPLC • NICE Logger – Recording & Monitoring Calls • Avaya 4610SW IP Phones • Plantronics Head Sets – binaural • VPN Networking over CISCO platform connecting UK USA & India

  10. State of Art Technology • CISCO Firewall • CCM/ CRM Software (Customised as per BOB’s needs) • BCMS Vu Report System • Sophos Antivirus • Video Conferencing - Polycom • UPS - Power Backup Facilities • Separate Network for Data & Voice • Biometric & Smartcard Access Systems • 24x7 Tech Support

  11. Our People : Our Backbone • Our people make us what we are – Friendly, Warm & Passionate • Having excellent Communication skills • Dedicated & Competent • Diverse backgrounds • Speak flawless English • Speak more than one Indian language

  12. Training • We believe that training is critical to the success of any campaign. • Each agent is extensively briefed on the client and their products. • Our training room is equipped with video conferencing facility providing a link to our London office and clients.

  13. Our expertise can help youThank You Your Route to Market India Office : Commerce House No.2, Satya Marg, Bodakdev, Ahmedabad – 380 054 India Contact : Manan Dinesh Pancholi - Mob: +91 9427498010 Email : manan.pancholi@amg.biz

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