Technology for taxpayers
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Technology for taxpayers. Dwane Brinson, CAE Lee County Tax Administrator. Note: If you are viewing this presentation electronically, please view it as a “slide show” in full screen so all the images and animations work properly. Outline. Benefits of new technology What’s out there?

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Technology for taxpayers

Technology for taxpayers

Dwane Brinson, CAE

Lee County Tax Administrator


Technology for taxpayers

Note: If you are viewing this presentation electronically, please view it as a “slide show” in full screen so all the images and animations work properly.


Outline

Outline

  • Benefits of new technology

  • What’s out there?

  • Technology in use

  • Statistics of usage

  • Questions


Benefits of new technology

Benefits of New Technology


Benefits to staff

Benefits to Staff

  • Job enrichment

  • Job variety

  • Multi-tasking

  • Thinking outside the box

  • Different perspectives


Benefits to public

Benefits to Public

  • 24/7 communication lines

  • Different communication preferences

  • Projects transparency


What s out there

What’s Out There?


Evolution of technology

Evolution of Technology


Impending technology

Impending Technology

  • Holographic Television

    • Is the Direct TV commercial foreshadowing?


Technology for tax

Technology for Tax


Facebook

Facebook

  • Find information on unlisted businesses

  • Compliance

  • Disseminate information

  • Connect with public at large


Live chat

Live Chat

  • Multi-task

  • Job enrichment/variety

  • Training and development

  • More thorough and complete conversations


Quick response qr codes

Quick Response (QR) Codes

  • Taps into Smartphone technology

  • Convenience of scanning versus typing

  • Different types

    • Website

    • Contact information

    • Calendar event

    • Predefined email/text


Google calendar

Google Calendar

  • Disseminate important dates to public

  • Can integrate with another electronic calendar

  • Set individual reminders

  • Can send individual event invitations

  • Push calendar that updates automatically

    • One time download


Statistics of usage

Statistics of Usage


Technology and its usage

Technology and its Usage

Since July 2010:

  • Facebook – 700 “fans” of our Lee County page

  • Blog –

    • 10,815 page visits

    • 483 email subscriptions

  • YouTube –

    • 2 subscribers

    • 882 channel views

  • Google Maps – 290 views of most recent map


Questions

Questions?


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