AP South Tivoli Support. Maria Cordero AP South Tivoli Software Support Manager. Next Tivoli support Level. Service Call Flow. Dispatch. Solve remotely or. Electronic web Access. Tivoli FE Remote Technical Support. Client. Customer Service Centre. Voice. Client.
AP South Tivoli Software Support Manager
Solve remotely or
Electronic web Access
Tivoli FE Remote Technical Support
Customer Service Centre
Tivoli/Lotus Support Manager(A/NZ, ASEAN, and KOREA) – Maria Cordero
(New South Wales)
Tivoli RTS Manager
♦ Omar Cubillo
♦ Sam Yiu
♦ Cheng Toh
♦ Chris Chan
Hubert Lye/Ishtiaq Rashad
♦ Segment Leader
People often ask, "What is IBM Support? What do I pay Maintenance for?, How do I contact Support?".
What is Standard IBM Software Support?
What does it Cover?
IBM Standard Support does not include the followingPerformance analysis
What if I am not Satisfied with the Level of Support I am receiving?