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Shaping up National Grid

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Shaping up National Grid

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    1. Shaping up National Grid John Duckworth, Gas Distribution SHE Manager

    2. National Grid: an international electricity and gas company National Grid owns the high-voltage electricity transmission network in England and Wales and operates the system across Great Britain. It also owns and operates the high pressure gas transmission system in Britain and its distribution business delivers gas to 11 million homes and businesses. National Grid also has a number of related businesses such as LNG importation and storage, land remediation and metering. National Grid owns the high-voltage electricity transmission network in England and Wales and operates the system across Great Britain. It also owns and operates the high pressure gas transmission system in Britain and its distribution business delivers gas to 11 million homes and businesses. National Grid also has a number of related businesses such as LNG importation and storage, land remediation and metering.

    3. Where are coming from and going to? What I believe will now take place is that the traditional OH will move from how we perceive the traditional hierarchical model to one of a more integrated approach, where the health and wellbeing of the employee is sustained through education, opportunity to improve and assessment / screening to help them avoid the general illness and disease that leads to absence or work damage that can lead to disability and or early retirement. What I believe will now take place is that the traditional OH will move from how we perceive the traditional hierarchical model to one of a more integrated approach, where the health and wellbeing of the employee is sustained through education, opportunity to improve and assessment / screening to help them avoid the general illness and disease that leads to absence or work damage that can lead to disability and or early retirement.

    4. Our health and wellbeing strategy

    5. Our typical gas engineer Subject to risk based health surveillance Age 46 72% overweight or obese (UK average 61%) 19% smokers (UK average 25%) 23% High Blood Pressure (UK average 35%) Workplace health hazards Hand Arm Vibration Syndrome Noise induced hearing loss Musculo-skeletal injury Skin and respiratory sensitisers

    6. We needed to acquire data on our office workers Use 8 Wellpoint kiosks throughout the business 2009/10 Kiosk Uptake : 5143 users 50 % workforce saturation Average usage increased to 3.84 hits per user Arrangement developed with Morrison’s Supermarket to access their network of kiosks

    7. Targeted interventions on personal wellbeing e.g. cardiovascular risk Field Based Workforce through Periodic Medical: Gas Ops – 93% uptake (2049) Office based employees 2009: 45% uptake (1428) 20 minute assessment Personalised report/outcome Support materials (Internal/External) Follow up on high risk population – (545 GP referrals)

    8. 12 week team based activity, exercise and weight management challenge 23% participation rate - (2,228) Pedometer steps – 93.2% Exercise – 83.7% Weight loss category - 69.3% (1544) Ave completer lost 7.4 pounds (1.2 BMI points) 288 employees lost 10 pounds or more. 144 employees lowered their BMI status Summer campaign – Shape up National Grid Our summer campaign “Shape Up National Grid” was well supported both in the UK and in the US. Over 5000 employees in all completed the 12 week event with some great results. We continue to track the progress after the event where employees continue to use the kiosks to track their health parameters. This is the 6 th year running that National Grid has run a summer health campaign of this type, but the first time that it has been part of a sustained strategy where support is maintained and built upon. Our summer campaign “Shape Up National Grid” was well supported both in the UK and in the US. Over 5000 employees in all completed the 12 week event with some great results. We continue to track the progress after the event where employees continue to use the kiosks to track their health parameters. This is the 6 th year running that National Grid has run a summer health campaign of this type, but the first time that it has been part of a sustained strategy where support is maintained and built upon.

    9. What was people’s experience? 90% were satisfied with the programme 83% likely to participate again 68% more physically active than before ‘Great idea working in teams – brings people together more’ ‘Pedometer challenge made you aware of those lazy days’ ‘Too long’

    10. What’s next? Bespoke wellbeing programmes, particularly for our field workforce Transferring ownership of health to line management Understanding the contribution of health and wellbeing to high performing teams Demonstrating the value of health and wellbeing and reporting our performance publicly

    11. Conclusions Have a long term strategy that recognises the contributions of treatment and rehabilitation, occupational risk management and broader well being Know your numbers, individually and collectively Segment and target your audiences Before you start, understand how you will demonstrate success Don’t be afraid of having some fun at work

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