National retail federation s big show 2012
This presentation is the property of its rightful owner.
Sponsored Links
1 / 22

National Retail Federation’s Big Show 2012 PowerPoint PPT Presentation


  • 90 Views
  • Uploaded on
  • Presentation posted in: General

National Retail Federation’s Big Show 2012. January 16 – 17, 2012 Booth #3129. KIOSK Information Systems, Inc. North America’s leading manufacturer of kiosk solutions 2011 VDC Research – Customer Engagement Technology Kiosk Report

Download Presentation

National Retail Federation’s Big Show 2012

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


National retail federation s big show 2012

National Retail Federation’s Big Show 2012

January 16 – 17, 2012

Booth #3129


Kiosk information systems inc

KIOSK Information Systems, Inc.

  • North America’s leading manufacturer of kiosk solutions

    • 2011 VDC Research – Customer Engagement Technology Kiosk Report

  • Provide hardware and software design, manufacturing, and field services to over 100K deployed self-service solutions (top Fortune 500 clients)

    • 100% US based services – no overseas contracting

  • Contracted / preferred OEM Partner for leading technology providers in the Kiosk Market – extremely flexible technology options

  • ISO9001:2008 Certified in engineering, manufacturing, program management


Kiosk company stability

KIOSK Company Stability

  • Averaging 53% year over year revenue gain (2009 – 11)

    • Strongest financial metrics in 19 year history

  • Steadily increasing market share (30% cited by analysts)

    • VDC Research, Frost & Sullivan, Gartner

  • Broadest, most diversified vertical market portfolio in the industry

    • Diverse customer base in vast majority of self-service vertical markets

      “Frost and Sullivan believes KIOSK’s project management expertise and experience in understanding the needs of the kiosk customer will drive the company to not only maintain its present success but also encroach on the market share of major and minor players alike.”


Representative kiosk markets clients

Representative KIOSK Markets / Clients:

  • Verticals with mainstream corporate and consumer acceptance

  • Applications tied to:

    • Reducing transaction and / or labor costs

    • Increasing revenue

    • Providing cost-effective tools for improving customer service and flow

    • Providing increased sales footprint


Representative kiosk markets clients1

Representative KIOSK Markets / Clients:

  • Verticals with mainstream corporate and consumer acceptance

  • Applications tied to:

    • Reducing transaction and / or labor costs

    • Increasing revenue

    • Providing cost-effective tools for customer service and flow

    • Providing increased sales footprint


Standard custom model sampling

Standard & Custom Model Sampling

4 to 6 Weeks - Standard

6 to 8 Weeks - Custom


New digital signage large display kiosks

New Digital Signage / Large Display Kiosks


Custom design process overview

Custom Design Process Overview

  • ISO9001:2008 Certified Design Criteria Document

    • Proprietary process tool guided by KIOSK with customer input

    • Provides cumulative experience from 1000’s of prior custom projects


Custom application development process overview

Custom Application Development Process –Overview

  • Application Development Team will find the optimal cost-benefit approach for customer’s solution set

  • KIOSK will recommend, quote and manage one of 3 typical solution paths:

    • Customize existing core modules

    • Create entirely new in-house code

    • Assist customer’s internal IT or third party development team


Kiosk differentiators

KIOSK Differentiators

  • Experience

    • Undisputed industry leader in custom design & market penetration

    • Expert consulting resource for every stage of product life cycle

  • Capacity - US only Manufacturing

    • 115K square feet of dedicated capacity

    • All inclusive “burst” manufacturing in-house

    • Deep list of nationwide/volume deployments

  • Flexibility

    • In both capacity and creative design

    • 1000’s of customer specific solutions


Kiosk differentiators1

KIOSK Differentiators

  • 100% In-house capability

    • Software development

    • Custom design & prototyping

    • Manufacturing & support

  • Sophisticated Program Management

    • Proven success aligning inputs and commitments from multiple partners

“Frost and Sullivan believes KIOSK’s project management expertise and experience in understanding the needs of the kiosk customer will drive the company to not only maintain its present success but also encroach on the market share of major and minor players alike.”


Kiosk differentiators2

KIOSK Differentiators

  • Advanced Field Services

    • Turnkey cradle-to-grave support (install, warranty, field service, consulting, etc.)

    • Proven track record supporting nationwide

      deployments with very stringent SLAs

    • Proven success with nationwide deployment support (500 – 3000 units deep)

    • Network of 3500+ Technicians (US & Intl.)

  • Quality

    • ISO 9001:2008 - Certified since 2006 - manufacturing, engineering, & services

  • Safety

    • Turnkey product safety & agency certifications managed by KIOSK


National retail federation s big show 2012

Retail Solutions


Storebot and inkspot automated retail

StoreBot™ and InkSpot™ Automated Retail

  • Shrink control at all sources

    • Employee Theft

    • Shoplifting & Organized Retail Crime

    • Administrative Loss

  • Guided Selling for clear and engaging consumer transactions

  • Loyalty and advertising for maximum platform leverage

  • Intelligent, on-demand inventory visibility

  • Efficient remote management & field services


Endless aisle

Endless Aisle

Endless Aisle applications provide deep inventory options for customers while expanding store revenues for retailers.

  • A virtually limitless inventory SKU selection without traditional inventory carrying costs / expense.

    • Oversized merchandise

    • Out-of-stock inventory

    • Expanded in-store selection

    • Specialty order items

  • Application used for guided selling, product specs, video, and current data to enhance sales associate product knowledge to improve sales close rates.

  • Customers can check inventory status, pricing, product information or place an order for store or home delivery.


Endless aisle cont

Endless Aisle cont.

  • Platform readily supports compatible application functionality (loyalty enrollment, targeted promotions, mobile couponing) for enhanced ROI.


Order entry smart order solution

Order Entry – Smart Order Solution

Retailers are leveraging order entry self-service platforms to improve the customer experience, reduce transaction costs and boost sales revenues.  

  • Transform repetitive order processes into more efficient and profitable transactions.

    • Combine menu / queue digital signage & complimentary applications (loyalty, recipes, & promotions)

  • Increase revenue with consistent presentation of sales, promotions, and up-sell prompts.

  • Reduce labor and transaction cost with improved order management flow &independent sales transactions.

  • Self-service control tied to customers driving their own order content and flow can increase engagement.


National retail federation s big show 2012

Order Entry – Smart Order Solution cont..An in-store ordering platform that provides self-service convenience, reduces overhead & enhances ROI.

  • Perfectly suited for grocery, deli, pharmacy, QSR’s & automotive services departments.

  • Self-service ordering & guided selling platform for:

    • Product ordering information

    • Customer loyalty, coupons

    • Customer queuing

    • Optional independent payment features

  • Mobile ordering applications tied to same features as the in-store kiosk.

  • Digital signage for menu boards, queuing, and order status keep customers informed.

  • Walk-up ticketing for customers who prefer traditional methods.


Bill payment

Bill Payment

In-store bill payment reduces transaction costs and increases efficiency.

  • Bill payment transactions facilitated in less than two minutes, improving service efficiency and rate of revenue recognition.

  • Automating bill acceptance directly increases sales productivity of store associates& cuts per-transaction fees.

  • Providing all forms of payment facilitates services to un-banked / under-banked clients & eliminates costly personal payment processing.

  • Layered sales &informational applications provide deployers with additional ROI from their bill payment platform.


Loyalty

Loyalty

Loyalty cards provide a cost-effective method to optimize customer relationships and increase revenue.  

  • Attract new members, build brand loyalty and improve customer retention. 

  • Increase existing customer’s spend with targeted promotions, cross & up-selling prompts, and direct their purchases to higher margin items.

  • Customers welcome the self-service convenience

    • In-store membership sign up / scan on future store trips

    • Targeted notices of upcoming promotions, sales & events

    • Independently update own customer profile information


Why kiosk

Why KIOSK?

  • Sole focus on kiosk manufacturing and technology – 100% US in-house services for “cradle to grave” simplicity

  • Over 18 years experience manufacturing standard and sophisticated custom kiosks

  • Cost competitive

  • Vast experience with diverse / nationwide deployments, outstanding SLA track record

  • Speed to market / capacity

  • Flexibility to deliver 1, 10, or 10,000 kiosks

  • ISO 9001 – 2008 Quality Certified Factory

  • Product security, simplicity, durability

  • UL & FCC Certification, ADA / 508 compliant

  • Leading green design & manufacturing initiatives


Thank you we look forward to implementing a world class solution for your project your questions

Thank you – we look forward to implementing a world class solution for your project.Your questions?


  • Login