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Architecture of the Public Sector: Machinery of Government

Architecture of the Public Sector: Machinery of Government. Briefing to Ministry of Defence Executive Development Program By Pehin Dato Haji Hazair 1 st May 2004. Civil Service Role 1. Government’s Administrative Machinery

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Architecture of the Public Sector: Machinery of Government

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  1. Architecture of the Public Sector:Machinery of Government Briefing to Ministry of Defence Executive Development Program By Pehin Dato Haji Hazair 1st May 2004

  2. Civil Service Role 1 • Government’s Administrative Machinery • Uphold Supreme Authority of His Majesty the Sultan and Yang Di-Pertuan of Brunei Darussalam • Uphold National Philosophy Malay Islamic Monarchy • Development of the Country • Welfare of the People

  3. Civil Service Role 2 • Traditional Roles of Government • Peace Keeper • Law Enforcer • Regulator • Service Provider

  4. Civil Service Role 3 • Facilitator • Facilitate Public Dealing with Government • Improve and Upgrade Service Quality • Moderniser • Educated, creative and innovative officers • Thinker • Provide ideas, constructive and positive plans

  5. History of the Civil Service • Prior to 1906 (Sultan Hassan’s Canons) • System of traditional civil service • After 1906 • British Residency • After 1959 • Brunei Constitution • After 1984 • Ministerial System

  6. The Civil Service Today 1 • Supreme Authority • His Majesty the Sultan and Yang Di-Pertuan of Brunei Darussalam • Councils/Committees as Advisers • Councils appointed under Constitution • Other Councils • Permanent Committeess and Task Forces • Ad-Hoc Committees and Task Forces

  7. The Civil Service Today 2 • Administrative Functions • Ministers as Heads of Ministries • Permanent Secretaries as CEOs • Deputy Permanent Secretaries, Director-Generals, Directors and Heads of Departments assisting

  8. The Civil Service Today 3 • Civil Service Central Agencies • Prime Minister’s Office • Central Coordinator and Agency • Treasury • Fiscal Framework • Public Service Commission • Recruitment and Selection

  9. The Civil Service Today 4 • Other Agencies • Public Service Department (JPA) • Formulates and implements policies • Management Services Department (MSD) • Act as R&D Department • Civil Service Institute (IPA) • Provides training

  10. Regulations 1 • Public Service Commission Act • General Orders • Prime Minister’s Office Circulars (incl. State Secretariat (1961-1984) & British Residency Office (1906-1961) • Treasury Circulars • Financial Regulations

  11. Regulations 2 • Anti Corruption Bureau • Eradicate corruptions • Audit Department • Ensure procedures are followed • Other Agencies

  12. State of the Civil Service • Largest Employer in the Country • 12% of population • 39,000 civil servants (21,000 women) • 5 Divisions • Division 1 – Directors & Managerial • Division 2 – Executives • Division 3 – Supervisory • Division 4 & 5 - Support

  13. State of the Civil Service 2 • Functional Services • Administrative • Diplomatic • Professional & Technical • Medical • Religious • Educational • Others

  14. State of the Civil Service 3 • Types of Appointments • Permanent • Non-Permanent • Month to Month • Contract • Open Vote • Daily Pay • TAP Scheme

  15. State of the Civil Service 4 • Promotions and Disciplinary • Public Service Commission • Promotion and Transfers Committee • Disciplinary Boards • Ministerial Personnel Boards

  16. Improving Efficiency 1 • Civil Service Vision • Revolutionize mindsets • Managerial & Administrative Effectiveness • Competitive and Innovative • Cultivate dedication and ethics • Provide excellent, effective & quality services • Sectoral Strategies • Guided by MIB Philosophy

  17. Improving Efficiency 2 • Expanding Use of ICT • Brunei Information Technology Council • E-Government Executive Committee • $788 million under RKN8 • Flagships Programs • TAFIS • Human Resource Management • Common Office Environment • Smart Card

  18. Improving Efficiency 3 • Customer-Friendly and Customer Focused • Taskforces • E-Government • Law Revision • Civil Service Review and Modernising Cttee • Modern Tools – TQM, BSC, ISO, QCC • Civil Service Excellence Awards • Client’s Charter or TPOR

  19. Improving Efficiency 4 • 11 Ethics • Bersih, jujur dan amanah amalan mulia • Cekap, cepat dan tepat tuntutan kerja • Titih, lutanan dan menghargai masa asas kejayaan • Berilmu, kreatif dan inovatif asas kebaktian • Beriltizam, keterbukaan dan akauntabiliti mengukuhkan keberkesanan • Sabar, tabah dan bersopan santun amalan mulia

  20. Improving Efficiency 5 • 11 Ethics (cont) • Meningkatkan produktiviti dan daya saing menambah penghasilan • Qudwah dan qiadah teladan kepimpinan • Setiakawan, syura dan bermuafakat membawa berkat • Berjimat cermat asas kemakmuran • Pemedulian asas perpaduan

  21. Improving Efficiency 6 • Staff Performance Appraisal • Audit staff performances • Used for bonus, promotions, trainings & medal • Audit Committee • Audit department’s performances • Financial regulations observed

  22. Improving Efficiency 7 • Surveys on morale of civil servants • Identify and evaluate morale • Develop suitable programs • Human Resources Development • In-Service Training • Executive Development Program • BAS training

  23. Challenges facing Civil Service • Inefficient Services • Government Driven Economy • Financial Crisis • Process of Nation Building • Globalisation

  24. Responses to Challenges 1 • Inefficient services • Better coordination among government agencies • Inspectorate by MSD • Organisational and personnel management • JPPA • General Orders • Schemes of Services • Work Manual Procedures

  25. Responses to Challenges 2 • Inefficient Services (cont) • Corporatisation and Privatisation • Law Revision • Government Driven Economy • Diversify economy • Financial Crisis • BDEC Council • New Economic and Planning Department • 8th RKN

  26. Civil Service Aspirations • Skilled and Dedicated Civil Service • Proactive, action oriented, knowledgeable, IT literate, keeping up with current policies and issues • Thinking skills & broader mindsets • Leaderships • Multi-tasking roles • Customer friendly and customer focused

  27. Civil servants work for the people No People = No Civil Service

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