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ECO 2007

ECO 2007. Online Training Strategies August 26, 2007 Baltimore, MD. Ted Burke, Director Illinois Early Intervention Training Program 7550 W. 183rd Street Tinley Park, IL 60477 708-444-8460 www.illinoiseitraining.org. Evolution of Child Outcomes Training in Illinois.

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ECO 2007

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  1. ECO 2007 Online Training Strategies August 26, 2007 Baltimore, MD Ted Burke, Director Illinois Early Intervention Training Program 7550 W. 183rd Street Tinley Park, IL 60477 708-444-8460 www.illinoiseitraining.org

  2. Evolution of Child Outcomes Training in Illinois • February 2006-Present – Integrated online Service Coordination Training module required • April 2006 – Mandatory face-to-face Child Outcomes training for SCs • April 2006 – Present – Mandatory integrated face-to-face Child Outcomes training for new providers required • April 2006-Present – Introductory online Child Outcomes training module for existing providers optional • May 2007- Present – Intermediate face-to-face Child Outcomes training for SCs/Providers optional • October 2006-Animated vignettes developed • June 2007-Video vignettes developed

  3. Goals and Intent for On-Line Training • Less staff time away from the job • Consistency in delivery of information/message • Reduced scheduling difficulties • Online tracking and monitoring of participant progress • Testing component to ensure understanding and competency • Ongoing participant access to modules for use as reference • Less cost annually than traditional face-to-face training

  4. Cost Benefit

  5. Module Features • Audio Narration & Power Point viewing • Simultaneous Script Captioning • Downloadable Attachments • Video Supplements • Competency Based Quizzes • Back at Office Functional Activities • Video-Based Demonstrations • Email access to presenter

  6. Illinois Early Intervention Training Program Ongoing Role • Provide Ongoing Supports and Resources for SC Staff • Develop and maintain online modules • Provide face-to-face Orientation • Providing Supplement Manuals • Provide access to videos in multiple formats • List of activities for managers • Monthly conference calls for participants with trainers • Toll-free phone support for technical issues • Send out 2 Month Follow-up Survey to participants • Offer training in alternate formats as needed

  7. Service Coordination Entity Responsibilities • Register newly hired Service Coordinators • Provide time and support for participants to complete modules • Provide computer equipment needed • Follow up on activities required to be completed by participants • Provide feedback to training program related to process

  8. Service Coordinator Participant Responsibilities • Schedule time to complete modules • Reference support materials provided • Complete required activities at the end of modules • Participate in facilitated calls as needed • Provide feedback to supervisor and the training program related to process • Complete 2 Month Follow-up Survey provided by the EI Training Program

  9. Success • From February 2006 through June 2007 172 new service coordinators have completed the 23 module online curriculum and received their credentials as Illinois service coordinators. • The average score for completing the competency testing portion after completing the modules was 88.7%.

  10. Participant Reported Drawbacks/Challenges Faced • Less interaction with other participants • No one to answer questions right when they come up • Older computers = slow download time • Quizzes sometimes froze • Video feed inconsistent with older computers Results compiled from 2 month follow-up survey

  11. Participant Reported Benefits • Convenient • Didn’t take away from work time • Flexibility • Self-paced • Reduced time traveling • Ability to replay information • Access anytime • Video examples • Great as reference to go back to Results compiled from 2 month follow-up surveys

  12. Time Needed to Complete 23 Module Online Service Coordination Training

  13. 89% of service coordinators felt the content of the online modules adequately prepared them for their role as a service coordinator

  14. 83% of service coordinators felt the online modules helped them better serve families in the early intervention system

  15. 77% of service coordinators felt the activities at the end of each module were helpful.

  16. 47% of service coordinators reported that supervisors required them to follow through on activities.

  17. 89% of service coordinators felt that the quizzes were at an appropriate level of difficulty.

  18. 17% of service coordinators have used on-line modules as a reference in their day-to-day work.

  19. Focus for the Future • Integrate online Child Outcomes module to be required for all new providers • Blended training options using on-line modules, video, face-to-face and mentoring opportunities

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