Change management. Case study : MEDIAWORLD. Q 1 : Problems of the manager; Carlos. Carlos meets some kind of problems on his team: first, Rita and Juan want to quit and they are sure that Carlos would leave with them . Then , some employees are also ready to leave .
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Case study : MEDIAWORLD
Rita has been in the company for a while, but since the corporate
merger and the arival of Juas, she's very troubled. Rita does not
accept one of the consequences pf the merger that is the
professional cohabitation with Juan. Her work is gradually
transformed, from a managerial position to an operational position
(answer the phone, secretarial work...). She wants to keep her former work tasks and responsibilities.
To worsen the problem, Juan remains in its position and don't want to hear about that.
So the problem is how both will find a suitable place at work.
He made well to create a constructive debate situation.
At the end he should have been more authoritarian to propose solutions, plan a training session to break routine and help them to work together and manage stress.
Show that it is possible. Explain that other team accept the change and succeed to work effectively together.