1 / 27

Orange County Animal Services

Orange County Animal Services. November 5 , 2013 George Ralls MD Director, Health Services. Presentation Outline. Division Overview Assessment & Action Plan Timeline Summary. Presentation Outline. Division Overview Assessment & Action Plan Timeline Summary. Brief Overview.

ganesa
Download Presentation

Orange County Animal Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Orange County Animal Services November 5, 2013 George Ralls MD Director, Health Services

  2. Presentation Outline • Division Overview • Assessment & Action Plan • Timeline • Summary

  3. Presentation Outline • Division Overview • Assessment & Action Plan • Timeline • Summary

  4. Brief Overview • Orange County’s only “Open Admission” Shelter • No animals are turned away • FY 2013: • 19,679 Impoundments • 7,665 Spay/Neuter Surgeries • 44,232 Field Calls handled

  5. Brief History

  6. Brief History Millions

  7. Presentation Outline • Overview of Activities • Assessment & Action Plan • Timeline • Summary

  8. Assessment & Action Plan Reasons for Impoundment Staffing Classification Public Engagement Spay/Neuter Partnerships Community Campaigns Staffing Procedures Medical Care Shelter Capacity Adoption Owner Reclamation Rescue Organizations Public Information

  9. Assessment & Action Plan • Intake Procedure • Health Status • Vaccinations • Classification • Health status, behavioral assessment • Classification affects Adoptability • Photographs • Computer Update

  10. Assessment & Action Plan Observations: • Field officers carry out intake process • May result in delays in recognizing health issues, delays in proper classification • Current classification process may be too subjective

  11. Assessment & Action Plan Plan: • Create an Intake Team (6 members) • Protocoled intake process • Rapidly address medical needs • Accurately enter computer information • Obtain higher quality photos • Perform temperament testing • Minimize loss of time during hold periods

  12. Assessment & Action Plan Plan: • Develop Pet Evaluation Matrix (PEM) based on national standards • Increase objectivity of classification process • Use of a PEM will re-define reporting criteria • Animal Services Advisory Board will be engaged in developing the PEM

  13. Assessment & Action Plan • Veterinary Coverage • Procedures • Staffing • Shelter capacity

  14. Assessment & Action Plan Observations: • 2 veterinarians required (minimum) • Additional procedures may prevent errors • Shelter capacity does not allow for extending current hold times

  15. Assessment & Action Plan Plan: • Colored Collars will be placed once adopted or rescued • Explore solutions to improve use of current space • Change euthanasia procedure to require a 3 person team approach

  16. Assessment & Action Plan • Adoptions • Rescue Organizations • Owner Reclamation • Hold Times

  17. Assessment & Action Plan Observations: • Communication can be improved • Rescue partners are vital to our mission • Microchips can increase likelihood of owner reclamation

  18. Assessment & Action Plan Plan: • Adoption & Rescue Coordinators (2 positions) • Under Communications/Public Relations • Single email and phone point of contact for rescue organizations • ASAB to develop Rescue Partner approval process • Expand availability of low-cost micro-chip program • Will require an additional vet tech (1 position) • Exploring: • Extended hours of operation • High-visibility Adoption Center

  19. Assessment & Action Plan • Community-wide effort • Low-cost Spay/Neuter Program • Spay/Neuter partnerships • Encourage pet adoption through education, marketing & community campaigns

  20. Assessment & Action Plan Observations: • Coordinated efforts for Low-cost Spay/Neuter Programs are needed • Burden of pet overpopulation may not be apparent to many community members

  21. Assessment & Action Plan Plan: • Expand Low-cost S/N resources • Mobile Services, Satellite Clinics, Vouchers • Explore Spay/Neuter coalition • Expand S/N informational campaign • Social Media • Traditional advertising • Educational sessions • Orange TV

  22. Assessment & Action Plan • Colored Collars to avoid errors • Adoption & Rescue Coordinators (2) • Create an Intake Team (6) • Expand availability of Micro-Chip Program (1) • Expand Spay/Neuter resources and information campaign $ 420,000

  23. Presentation Outline • Overview of Activities • Assessment & Action Plan • Timeline • Summary

  24. Timeline • Error reduction strategies • Rescue & Adoption coordinators • Create single point of contact • Improve communication Immediate 0-30 Days • Create “Intake Team” • Engage the ASAB • Expand low-cost S/N resources, Micro-Chip program and public information campaign Intermediate 30 days to 1 year • Spay/Neuter Partnerships • Adoption Center • Public Education and Engagement strategies Long Term > 1 Year

  25. Presentation Outline • Overview of Activities • Assessment & Action Plan • Timeline • Summary

  26. Summary • Intake Team • Pet Evaluation Matrix • Expand low-cost S/N resources • Expand public information campaign • Two FT Veterinarians • Error reduction strategy • Improve communication • Increase rescue partnerships • Expand microchip program

  27. Orange County Animal Services

More Related