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What’s your problem?

What’s your problem?. Which infrastructure project do you feel least comfortable about…. ? Cloudiest scope ?. ? Most difficult to cost ?. ? Most intangible benefit case ?. Greatest risk to under deliver value. ? ? ?.

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What’s your problem?

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  1. What’s your problem?

  2. Which infrastructure project do you feel least comfortable about… • ? Cloudiest scope ?

  3. ? Most difficult to cost ? • ? Most intangible benefit case ?

  4. Greatest risk to under deliver value • ? ? ?

  5. What’s our solution?

  6. Knowledge Management and Collaborative Working • a Blue Sky approach to • deliver the business REAL value presents…

  7. Typical KM project • Big – Expensive – Long delivery times

  8. All too commonly… • …they fail to hit the mark

  9. Collaboration is NOT… • …a top down process

  10. So how do we make sure… • …we’re heading in the right direction?

  11. Navigate the right course: • Start with a VERY early pilot

  12. Find a dynamic group who needs it the most • knowledge sharing adds most value when crossing disciplines & team boundaries

  13. Dispell the myth • “ infrastructure is too monolithic to be agile ! ”

  14. Rolling delivery schedule • Constantly delivering value & • Improving from real customer experience

  15. Deliver tasty morsels • To people who can use and improve them • And who will then spread the ideas to others

  16. People are the heart of the project – help them to love it and live it • Provide a social platform so people can share their tips, and comment on what others suggest • e.g. ways to manage your inbox, etc

  17. KM is nothing new: .ourbiz.co.uk • Make the most of the knowledge we have

  18. It doesn’t have to be expensive: • Ideas like: leave old camera phones in meeting rooms… • * Snap *Upload to photostore * Send links to colleagues

  19. Collaboration can be simple: • Spread an understanding of the tools, even existing ones: • e.g. how to find a room with conference phone • or, how to check free-busy to pick meeting times

  20. Make sure we keep it simple • Collaboration Tools fill the gaps when face-to-face communication is not possible • The more elaborate the tool, the longer it takes to use and the less effective the communication • Make it easy for people to move up the collaborative scale towards effectiveness and efficiency

  21. And they all worked together… • … happily ever after

  22. Some free inspiration from… • Independent architectural consultancy. • Delivering the technology • your business needs • www.join-the-bits.com

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