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Working with others Ch. 16 – Yellow Text

Working with others Ch. 16 – Yellow Text. Establishing positive work relationships = Good working environment. Working Relationships:. Positive work relationships need: Friendly Attitude – Respect – Cooperation – Reciprocation – social exchange Etiquette – Manners matter!!!.

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Working with others Ch. 16 – Yellow Text

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  1. Working with othersCh. 16 – Yellow Text Establishing positive work relationships = Good working environment

  2. Working Relationships: • Positive work relationships need: • Friendly Attitude – • Respect– • Cooperation – • Reciprocation– social exchange • Etiquette – Manners matter!!!

  3. Understanding Authority:You’re NOT it – unless you ARE the boss • Authority = anyone who is in charge of you • Respect others • Give clear directions • Keep people safe and doing their job • Nobody's perfect • It’s not easy being in charge – co-workers ≠ friends • Be responsible being in charge!!

  4. Authority cont.:You’re NOT it – unless you ARE the boss • Respond appropriately = People pleasers & Tyrants ≠ effective leaders • Be respectful if questioning authority figure • No one is right all the time • Channel Rebelliousness = you DO need to follow the rules at the workplace • Teens are often seen as rebellious and not good workers • Too often rebelliousness backfires = lose job

  5. Handling Job Relationships • Bosses do care • However, don’t take advantage, your personal life is NOT really their concern • Relationships are usually first based on YOUR work and work ethic • Hard work usually = positive/respectful work relationships • Getting along with coworkers • You DON’T have to be friends, but be respectful • It takes positive effort • AVOID GOSSIP • Do the best you can – all the time

  6. Conducting yourself • Be appropriate/polite • First people judge you on looks – next is how you speak to someone • Be polite to everyone – it works wonders • Your influence on others • Your actions affect others actions • If you are rude, you usually get rude back • Be confident, but not obnoxious, in your abilities

  7. Teamwork: • Cooperation to achieve a goal/purpose • Most jobs involve teamwork at some point • Do YOUR job • Make sure all team members contribute • Effective teamwork • Everyone has a job and does it • See the benefits • Ex. Sports teams • Know what’s expected of you AND others

  8. Teamwork cont.: • Communication • ALL jobs involve communication • Speak/Email/Message appropriately • Don’t put anything in writing that isn’t appropriate to say to the boss (or his/her spouse!) • Conflict resolution skills • Work out the problems to get the work done • Be clear in your written and spoken communications • Take credit ONLY if you deserve it • Take responsibility for your mistakes

  9. Leadership cont.: • Leadership Styles • Participatory leaders: • Work together with employees to get a job done • Allow/encourage the decision making to be done be the team/group • Team members can work alone or with the team to get work done • Works best for people who are self-discipline  • Directive leaders: • Leader sets goals and makes the plans • Works best for people who need to be told what to do • However, members of this team are often less motivated

  10. Leadership cont.: • Leadership Styles • Free Rein leaders: • Allows team/group to work at own pace • Leader only participates when asked direct question • Works best for people doing a creative/developmental job, such as creating new toys or developing new theories • Team members usually are self-disciplined to be successful in this model

  11. Leadership cont.: • Leadership Tasks • Accomplishing the actual work: • Need to motivate workers to reach goal • Coordinate schedules/deadlines • Solve problems • Manage resources • Promoting teamwork: • Need social skills to work with others • Build relationships (appropriate) with others • Use Diplomacy = able to handle situations delicately/appropriately • Encourage team members

  12. Followers/Team Members: • Team members need to: • Work together • Do their own work • Be willing to be managed • Recognize what they can GET from and GIVE to the team/project

  13. The good and the bad: • Positives of working on a team: • Do less work than doing whole project • Have people to share ideas with • Create a group dynamic • Negatives of working on a team: • People don’t always do their share • People can be critical of others’ work, but not see fault in their own work

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