Unemployment Insurance Issue Training for REA Staff. Training Dates: June 29, 2010 - repeated July 6, 2010 Training Developed and Presented by NYSDOL, UI staff Kevin Bechtel, Presenter Jointly with NYSDOL DEWS Staff: Gloria Hessell. Unemployment Insurance (UI) Issues Training for REA Staff.
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Jointly with NYSDOL DEWS Staff:
Objectives of Training:
Never try to advise a claimant as to their initial and/or continuing eligibility. Only UI staff can make such determinations.
Applying for Benefits:
By Internet: Benefits On-Line
By Phone: Telephone Claims Center (TCC)
Claim should be filed in the first week totally or partially unemployed. Important to file timely because first week is an unpaid waiting week
UI Regular Benefits
53 week window to collect maximum 26 full weeks of benefits.
Also Currently: Update pending
See NYSDOL Website for Details
Maintaining Eligibility for benefits:
Must be capable of work
Must be ready, willing and able to work
Must be actively seeking employment (unless waived from work search requirement – Union Hiring Hall, Temporary Layoff (TLO), Approved Training, etc…)
Weekly Certification for Benefits:
UI Week = 4 potential payable days
104 Effective Days of Benefits = 26 Weeks of Regular Benefits x 4 days per week
Weekly Certification for Benefits:
By Phone Tel-Cert Line
By Internet (Benefits On-Line)
UI Benefit Payments:
Direct Payment Card
All REA Staff should have good basic understanding of UI Program
UI Claimant Handbook
Screen Shots of UI Benefits On-Line
UI Reference Guide for One Stop Staff
For the purpose of Unemployment:
Claimant refuses job offer/referral because:
Unemployment Insurance Prevailing Wage(For UI Purposes ONLY)
Region is: Capital District Criteria is like: Registered Nurse
Refusal – Job Offer/Job Referral
Information is received that the claimant is not ready or willing to seek and accept employment.
Claimant is active in REOS.
Proper advisory has been given, including consequences of not removing barrier, and claimant does not (can not) remove barrier.
Should be documented in REOS Comments andshould include:
Barrier Not Removed/Availability
At each subsequent REA the claimant’s work search efforts are reviewed against the agreed upon work search plan. If/when it is determined that work search efforts are inadequate (not complying with plan) then:
After the 2 week follow-up appointment, notify the TCC on the Inadequate Work Search e-form, of claimant’s compliance or non-compliance with the WSA.
If compliant, request the benefit hold be removed.
If non-compliant, send copy of the WSA and other pertinent work search records to NYSDOL, TCC Central Support Unit, P O. Box 15130, Albany, NY 12212-5130.
Inadequate Work Search
The above issues may be detected due to a new situation since the time a claim was filed or if there is reason to believe the claimant did not notify the TCC at the time of filing of a particular issue.
Concealment of Employment
FTR is the only UI Issue Type that is not reported using an E Form
FTRs are reported to the UI Division automatically from the REOS system attendance tracking function:
Overnight REOS places a hold on the claimants benefits
A letter is generated to the claimant advising them to report to the One Stop office as soon as possible to release the hold on their benefits
The UI System also generates an automated call to the claimant’s telephone advising them of the hold and the need to report in-person