Going Lean Can it work for the Medical University?. Jennifer Hooks MBA Manager, Performance Improvement Six Sigma Master Black Belt Lean Sensei. What we hope to accomplish. Acquaint you with the concepts of Lean Introduce some of the language
Jennifer Hooks MBA
Manager, Performance Improvement
Six Sigma Master Black Belt
The 5 steps to Lean Thinking …
Map all of the steps…value added, non-value added and…non-value added required that bring a product of service to the customer
Specify value from the customer’s perspective and express value in terms of a specific product
The complete elimination of waste so all activities create value for the customer
Work to Perfection
The continuous movement of products, services and information from end to end through the process
Nothing is done by the upstream process until the downstream customer signals the need
What are your customers willing to pay for?
Separate the needed from the not needed
A place for everything & everything in its place!
“Shine” and inspect equipment to ensure it is in perfect working condition...
Add inspecting equipment into your work routine.
Daily housekeeping is important.
Regularly “shine” to ensure everything is in perfect working condition and clean
Note: Blue taped outlines and labels ensure equipment is quickly found and returned to the same spot every time.
Standard Work requires determining the best method then following that method every time.
Develop a method for sustaining your gains